The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
• Conduct basic analysis and research as well as workflow management
• Support an expansive array of products and services
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years of relevant experience
• Experience working in a business office or operational environment
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones

• Realizar cierres contables en cajeros automaticos virtual
• Generacion de bases de datos relacionadas con el efectivo que se recibe de las compañias de traslado de valores
• Cruces de información de informacion recibida de la compañia de traslado de valores contra sistemas internos
• Analisis de Informacion
• Cierre contables
• Aplicar  cargos  y  abonos  a  las  diferentes  cuentas  de  los clientes en moneda nacional, así como también en dólares  americanos. 
• Control  y  seguimiento  de  partidas  de  alto  riesgo  de  los  diferentes Cpae
• Apertura  de  auxiliares  en  moneda  nacional  por  faltantes  o sobrantes  u  otro a  las  diferentes  áreas  del  banco  y  dar  el seguimiento correspondiente de las mismas. 
• Cierre contable de diversas plazas

 

Requisitos

• Conocimientos basicos contables
• Conocimientos contables en cajeros automaticos (deseable)
• Manejo de Excel, Cruces de Información, Tablas Dinamicas, (Intermedio- Avanzado)
• Experiencia en manejo y analisis de datos
• Disponibilidad de horario y lugar de trabajo, trabajo en días de descanso y festivos.
• Conocimiento de contabilidad básica.
• Manejo de Office principalmente Excel y Outlook.
• Análisis y manejo de información.
• Conocimiento de gestión de riesgo y control.
• Gestión de liderazgo (Manejo de personal y gestión operativa)
• Toma de decisiones, autogestión, iniciativa.
• Manejo y control de la información (electrónica e impresa)
• Apego a la normatividad institucional, procesos documentados, manuales, etc.

 

• Zona de trabajo Los Alpes/ Álvaro Obregon

Horario L-V 11 am a 8 pm

1 Vez al mes de hace guardia el fin de semana

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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View Citi’s EEO Policy Statement and the Know Your Rights poster.