The Global Process Lead for Invoice Processing & Exception Management drives standardization, efficiency, and compliance across global Accounts Payable (AP) operations. This role focuses on optimizing invoice processing, exception resolution, and High-Risk Payment (HRP) execution, ensuring consistent process design and control alignment across all regions.

Management

Function: Global Finance – Invoice to Pay (I2P)

Reports to: Global Process Owner – Invoice to Pay

What will you do:

• Lead global design, deployment, and continuous improvement of invoice processing and exception management processes.

• Operationalize the HRP policy into standardized global procedures and ensure compliance across regions.

• Partner with Procurement and Finance Centers to address upstream issues, reduce GRNI discrepancies, and improve exception resolution.

• Establish and monitor key performance metrics for cycle time, automation, exception handling, and compliance.

• Use insights from Medius and other tools to drive automation and improve process visibility.

• Collaborate with Internal Controls, Audit, and IT to sustain strong governance and data integrity.

Key Metrics / Success Indicators

• Reduce invoice processing cycle time.

• Shorten average exception resolution time.

• Achieve year-over-year reduction in aged GRNI (>90 days).

• Reach 100% adherence to the global HRP process.

• Increase touchless invoice automation rates.

What you need:

• Bachelor’s degree in Accounting, Finance, or related field (Master’s preferred).

• 7+ years’ experience in Accounts Payable, Procure-to-Pay, or Finance process management.

• Proven experience leading a global implementation system, and/or process standardization and transformation in a global setting

• Strong understanding of invoice processing, exception management, and payment controls.

• Proficiency with AP automation tools (e.g., Medius, SAP, Xelix, Coupa).

• Excellent analytical, problem-solving, and stakeholder management skills.