10000 Customer operations Jobs

Requisition ID: R10167292

• Category: Flight Operations
• Location: Fairbairn, Australian Capital Territory, Australia
• Clearance Type: Secret (NV1)
• Telecommute: No- Teleworking not available for this position
• Travel Required: Yes, 10% of the Time
• Relocation Assistance: Relocation assistance may be available
• Positions Available: 1

We’re building a reputation as the place to be in Defence. Uniquely aligned to our nation’s strategic priorities, we are bringing to Australia leading-edge US capabilities that many can only imagine. We have an unparalleled local understanding of the needs of the ADF, and an 800-strong team committed to doing the right thing for Australia and each other. No wonder we are increasingly recognised as a partner of choice for Defence, for industry and for those looking to define possible in their career.
Since 2001, Northrop Grumman has delivered Through-Life Support to the Royal Australian Air Force’s 34 Squadron located at RAAF Fairbairn in Canberra. The high-performing Northrop Grumman SPA (Special Purpose Aircraft) team is comprised of approximately 50 staff who provide all levels of maintenance, training and logistics support to the fleet of two Boeing BBJ’s and three Dassault Falcon 7X’s Business Jets.

Your Role

As the Operations Manager you will be responsible for the organisation and planning of the activities and resources to meet the 34 SQN and customers’ requirements daily, both at Canberra and away base, including overseas’ tasking. You will also:

• Be Responsible for the Operational and Ground Handling activities
• Leading 145 activities and ensure compliance with all relevant OEM, Regulatory and Company procedural requirements related to SPA maintenance activities.
• In conjunction with SPA CAMS Services, ensure that un-scheduled maintenance activities are effectively performed when the aircraft is at home or away from Base.
• Liaise with 34 SQN and SPA-MU to ensure SPA operational service delivery meets customer expectations

About You

As a seasoned professional with a background in Aviation Management, Engineering, or a related field. You will be a forward-thinking leader with a dedication to delivering the highest standards of service in an extremely high profile and very demanding and dynamic work environment. You will also have:

• A Formal Aviation Management, Engineering Qualifications or Civil or Military Aircraft Trade Certificate
• Experience in Managing complex and high-profile operations
• Knowledge of Australian Civil and Defence Aviation Requirements and recommended practices
• Knowledge of maintenance control systems and understanding of the regulations in relation to the maintenance of aircraft

What we Offer

Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues, and career development, plus a range of flexible benefits and working patterns.

• Professional Development – further education, leadership development, professional industry memberships and unlimited access to a range of online training
• Purchased annual leave.
• Salary packaging includes novated car leases.
• Generous paid parental leave
• Volunteer and enhanced Reservist Leave
• Health & Wellbeing program
• Employee Assistance Program

Defining Possible is our mantra and we are committed to making sure that works for our people’s careers too. What’s Your Possible?
Defining Possible means something different to each one of us. What’s Your Possible?
 

Everyone Matters

Doing the right thing and sharing success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters including candidates from diverse backgrounds.
We are particularly proud of our commitment to reconciliation with Aboriginal and Torres Strait Islander people as demonstrated through our and our support for Veteran employment, and welcome Aboriginal and Torres Strait Islander people and Veterans to apply to join our team.
As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification.

Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce. Aboriginal and Torres Strait Islander people are welcome and encouraged to apply.