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Job Details
The Fraud Risk Senior Analyst will support efforts to manage Citi Branded Cards fraud policies. They will also work closely with operations, technology, and analytics to minimize fraud losses while managing customer impacts.
Responsibilities:
Closely partner with Brands Fraud Risk Officers on identifying emerging risks and threats and specify potential areas for operational and analytic improvements.
Perform periodic review and development of MIS reports, dashboards, and communication of fraud results internally
Provide actionable insights to stakeholders by leveraging data analytics
Monitor fraud controls and procedures to improve customer experience, fraud detection effectiveness, and operational cost.
Understand the internal and external systems and networks that interact with and/or drive authorization and fraud processes to ensure the impact of changes in any of these systems do not disrupt or harm fraud or ID theft fraud processes, and ensure controls are in place to mitigate such risks.
Partner with Operations, Analytics and Process Integration Teams to coordinate actions to address issues.
Work with the business to understand and assess new projects for fraud risk
Persuade and influence others through strong communication and diplomacy skills.
Produce regular performance reporting for stakeholders to coordinate actions and mitigation plans
Understand the latest fraud performance trends and communicate to key stakeholders
Maintain awareness of industry trends so this can be effectively communicated to Business partners
Qualifications:
- Ability to make decisions in a timely manner, balancing a need for action with a need for analysis
Ability to identify issues and outline scope. Probe beyond symptoms to determine the underlying causes of problems
Ability to understand businesses processes, risks and can identify control issues
Strong proficiency in Excel
Ability to work independently and influence others
Strong project management ability
Strong verbal and written communication skills
Strong presentation skills including proficiency in PowerPoint and other communication tools
Excellent problem solving, conflict resolution, and change management skills
Education:
- Bachelor’s/University degree or equivalent experience preferred
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Job Family Group:
Risk Management------------------------------------------------------
Job Family:
Operational Risk------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
San Antonio Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:
$79,120.00 - $118,680.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Feb 14, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.