Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You'll Do

As a Project Delivery Senior Analyst on the project, you will:

• Develop and execute test strategies and test plans for Salesforce releases, ensuring coverage across functional, regression, integration, and performance/stability needs
• Validate requirements and translate them into testable scenarios, test cases, and acceptance criteria with clear outcomes
• Execute testing across Salesforce capabilities (e.g., configuration, customizations, security/sharing, workflows, reports/dashboards) and document results
• Perform conversion data testing: reconcile source-to-target counts and totals, validate field mappings and transformations, and confirm data quality for downstream reporting and operational use
• Conduct API testing to validate integrations and conversion-related interfaces, including data integrity, error handling, and end-to-end processing
• Manage defects end to end: log issues with strong reproduction steps and evidence, support triage and prioritization, partner with developers to troubleshoot root causes, and verify fixes through retest to closure

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.

The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.

Qualifications

Required: >

• Bachelor's degree
• Testing &Traceability experience - maintain traceability from requirements → test cases → defects → release validation
• Agile Testing experience- embed QA into sprint delivery with risk-based planning and definition-of-done alignment
• API Testing experience - validate payloads, response handling, data integrity, and error scenarios for integrations/conversion services
• Strong Salesforce testing knowledge across configuration/customization and platform behavior impacting usability and stability
• Conversion/data quality testing capability (e.g., reconciliations, completeness/accuracy checks, transformation validation) for migrated datasets
• Limited immigration sponsorship may be available
• Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Federal program experience (case practice workflows, confidentiality considerations, audit needs, and reporting requirements)
• Experience supporting data conversion cutover activities (mock conversions, defect burn-down, go/no-go readiness).
• Familiarity with Salesforce reporting/dashboards validation to confirm post-conversion operational and leadership reporting accuracy

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html