Team Summary

The Legal team manages Visa’s legal affairs across the Asia Pacific region, providing strategic advice and services to support business objectives while safeguarding Visa’s brand and minimizing legal and regulatory risks. Our team is proactive, collaborative, and dedicated to upholding the highest standards of integrity and compliance.

What a Senior Legal Assistant does at Visa:

The Senior Legal Assistant (SLA) formally reports to the Senior Vice President, Chief Counsel, Asia Pacific (AP), with oversight and guidance on day-to-day operational activities by the Senior Executive Administrator of the Legal team. This role provides comprehensive administrative and operational support to the Chief Counsel and the AP Legal team. This role is pivotal in driving legal operations initiatives, enhancing team engagement, and leveraging technology to optimize processes and foster a collaborative legal community.

In this role, you are expected to:

Financial and Vendor Management

• Support Chief Counsel and key stakeholders on budget tracking, management and financial reporting for the AP Legal team
• Assist with governance activities, including internal audits on internal processes to ensure process relevance and integrity
• Manage external counsel and vendor engagements, including vendor onboarding and professional fees management
• Ensures accuracy in documentation, budgeting, compliance processes. Working closely with the lawyers to obtain responses to various information, reporting (e.g. the monthly report), and other regular or ad-hoc requests

Knowledge and Records Management

• Establish and maintain legal information databases, new workflows, processes, and record storage applications for the team to ensure proper knowledge management and compliance with internal policies (e.g., share points, contract repository, disclosures, etc.)
• Ensure proper record and information retention – e.g., external counsel contacts list, legal intermediaries list, records index, etc.
• Support process documentation and identify opportunities for automation and optimization

Global Legal Operations Initiatives

• Assist in implementing global legal operations programs and tools to enhance efficiency and standardization
• Monitor adoption and provide feedback for continuous improvement

AI & Innovation

• Research, evaluate, and implement AI-powered tools to streamline document organization, contract management, and knowledge sharing across platforms such as SharePoint, Teams, and other virtual collaboration channels
• Identify repetitive tasks and propose automation opportunities using AI and available tools to improve efficiency and reduce manual workload
• Being the champion to drive adoption of AI tools within the AP Legal team

Engagement & Social Initiatives

• Organize and coordinate volunteering and social engagement events to strengthen team collaboration
• Drive initiatives that foster a positive and inclusive team culture

Cross-Functional Collaboration

• Liaise with Finance, People, and Technology teams to support legal operations initiatives
• Participate in global legal operations projects and ensure alignment with enterprise strategies

Operational Support

• Coordinate document execution and notarization, acting as liaison between business and external counsels
• Support the planning and execution of training opportunities and regional events
• Support the team with formatting and editing of presentation materials, charts, letters and documents as needed
• Assist with the collation of responses or feedback from all AP lawyers, analysis, formatting, and inputting of data into relevant internal systems (e.g., GORO). Ensure diligent follow-through with respective stakeholders and timely delivery of actions
• Provide general administrative/document and other support as and when required

Why this is important to Visa?

This role is central to shaping the future of legal operations at Visa, driving efficiency, innovation, and best-in-class project management. The successful candidate will play a key role in embedding AI and digital solutions into everyday legal processes, supporting the AP Legal team’s delivery of legal support for Visa’s business.

What you will need:

We are looking for an experienced individual with a curiosity about payments and Fintech, who is results-driven, and client-focused. As a candidate, you should have:

• Bachelor’s Degree or equivalent qualification
• 3-5 years of experience in legal operations, compliance, or vendor management
• Strong organizational and project management skills with attention to detail
• Excellent communication and stakeholder management abilities
• Proficiency in MS Office, familiarity with SharePoint and legal technology platforms is a plus
• Interest or experience in AI-driven solutions for process improvement is highly desirable
• Be comfortable with ambiguity and multi-tasking, ability to deliver under high pressure/ tight timelines or changing priorities
• Ability to work independently with little to no supervision and as part of a team in a dynamic global environment  
• Ability to exercise discretion and tact in handling sensitive and confidential information

What will also help:

• Experience in business planning/operations across diverse markets/functions within a complex matrix organization
• Prior experience in a similar role within in a large law firm or multinational corporation

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.