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Cybersecurity - Customer Trust Analyst
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Thomson Reuters

Cybersecurity - Customer Trust Analyst

Hybrid Mexico City, Mexico Full Time
Posted an hour ago
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Watch this video to learn more about Thomson Reuters

Job Details

 

 

About you

  • Typical responsibilities may include data mining, trend analysis, metric and report production, process maturity and compliance assessment, process flow charting, and iterative process activities (e.g. validity checks, change reviews, data quality checks, process reviews,).
  • Engages with stakeholders for process development, implementation, and support.
  • Provides training and support to the user community.
  • Coordinates business-as-usual and ad hoc activities to improve service and/or reduce cost.
  • Creates process requirements, reviews functional requirements, validates solutions, coordinates and participates in testing, coordinates and participates in process rollouts for simple or components of a large enhancement.

About the role

  • At least three years of experience. Assists in testing and ensures application architecture and systems functionality meet the business requirements.
  • May act as escalation point for functional team or business unit.
  • Coordinates small projects with guidance from management.
  • Uses requirements traceability principles and change control processes in execution of daily responsibilities.
  • May provide routine status updates and/or coordinate reoccurring meetings
  • May interact with stakeholders (possibly international), team members, and management within or across organizations for the purpose of communication, collaboration, and influencing.
  • Recommends process and tool improvements.
  • Ensures that documented requirements meet quality standards.
  • Assists in defining, developing, and coaching others in best practices for requirements gathering and management.

#LI-EG1

What’s in it For You?

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

 

 

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com

Company Details
Thomson Reuters
 Toronto, Canada
Work at Thomson Reuters

Who we are Thomson Reuters informs the way forward by delivering trusted content and technology that people and organizations need to make the... Read more

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