Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability.  Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

The team provides a comprehensive range of consulting services and solutions to our clients across Australia, New Zealand and the Pacific Islands that address unique challenges in areas such as strategic growth, profitability, fraud risk management and digital strategy.

Consultant Role

We are currently looking for a Consultant to join our New Zealand Consulting Delivery team, delivering advisory engagements for Visa clients in the Australia, New Zealand and Pacific Islands region. This is our junior-level consulting role, ideal for someone early in their career who wants to develop specialist payments expertise and consulting experience within a global technology firm. You will start by contributing to client engagements and supporting senior team members, and gradually take on more responsibility, with clear pathways for advancement into senior consulting roles as you develop your skills and experience.

Visa's consulting engagements span a diverse range of topics, including payment strategy development, optimising portfolio profitability, customer value proposition, product and experience design and implementation. The Consultant will work collaboratively within a client-facing project team, contributing across disciplines such as research, analysis, workshop facilitation, developing compelling deliverables and supporting the execution of recommendations.

What we are looking for:

We are looking for a Consultant with at least 3 years of full-time work experience and an aspiration to grow their career, with technical consulting skills gained through management consulting, business advisory, or financial services. Experience in banking or payments is highly desirable.

The ideal candidate will be intellectually curious, data-driven, and comfortable navigating ambiguity.
Please note: There will be a case study interview as part of the selection process to assess consulting skills, strategic thinking and the ability to produce client-ready deliverables.

Responsibilities 

• Conduct research, drawing on Visa and partner resources and subject matter experts to identify global best practices and surface insights relevant to the client problem at hand.
• Analyse and validate content from a range of sources such as client information, data, processes, policies, competitive and environmental information to support high-quality outputs and strategic decision making.
• Identify solutions and recommendations that address client objectives and result in performance improvement.
• Create compelling deliverables to illustrate findings, ideas, recommendations within consulting engagements and more broadly.
• Develop project materials including workshop materials, interview guides, data requirements, concepts, frameworks.
• Contribute to IP creation and standardised VCA offerings.
• Continuously build knowledge, surface new insights, and contribute to thought leadership pieces.

Please note: While the role is listed as “Consultant,” the official title at Visa is Client Consulting Analyst.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• Minimum 3 years of experience in management consulting, banking, payments, or financial services.
• Demonstrated consulting skills including problem-solving, structured thinking, and client engagement.
• Experience with research and analysis, customer journeys, workshop facilitation, process improvement, solution evaluation, stakeholder communication, preparing deliverables.
• Strong analytical skills including critical review of outputs to synthesise materials from a variety of sources to a high standard of accuracy.
• Team-based, cross-functional collaboration skills including building relationships with SMEs, stakeholders and colleagues in different locations.
• Strong undergraduate academic accomplishment.
• Program/project management skills including the ability to contribute to multiple projects running in parallel.
• Technical skills including Excel, Word, and PowerPoint. 

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.