Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.  

Primary Responsibilities:

Provides technical direction and support for low voltage and audio-visual solutions and services. Provides desktop support duties as needed to troubleshoot desktop issues and participate in the completion of service requests. Responsibilities include but are not limited to the coordination of installation and support, product and solution selection, and operational training of business users of selected solutions within the clinical/administrative facilities. Position will also serve to assist the IT Systems Manager in the low-voltage planning for renovations and new clinic sites and will require attendance of onsite meetings and review of work performed within various clinic site projects. Must possess the ability to apply in-depth level of technical skills to solve common and complex technical issues associated with selected solutions and services and the ability to communicate with customers and partners as needed.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
 

Required Qualifications:

• High School diploma
• 5+ years of experience with Cabling and digital media/AV services support
• Experience in support of low voltage and audio-visual related network and desktop system infrastructure components
• Excellent verbal and written communication skills
• Excellent organization skills and detailed oriented
• Solid analytical and problem-solving skills
• Self-motivated and excels in team and individual environments
• Knowledge of change management processes and maintenance windows to ensure changes do not affect the availability of enterprise systems
• Understanding of rack space management, patch cable management, power allocation and management
• Understanding of IEEE specifications for systems and network cabling
• Solid knowledge of current audio-visual systems
• Knowledge of Windows-based desktop systems and services
• Valid Texas driver's license and access to reliable transportation

Preferred Qualifications:

• Technical Certifications: MCP\MCSA
• Experience in the health care industry
• Experience with setting up new facility data and digital signage/Audio-visual services

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.