The Fraud Risk Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities:

• Develops and implements effective Fraud prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience at application, point of sale and within client contact points.
• Proactively identifies fraud opportunities trough defect analysis of cases.
• Manages large scale end to end projects, including vendor score business case development, technology implementation,score model upgrades, and technological implementation assessments.
• Leverages customer data to build risk segmentation and mitigation strategies.
• Completes complex analyses identifying authentication strategy and procedure gaps, manage implementation process across several business groups to affect change.
• Conducts substantial interaction with Policy, Businesses and Detection area, and other functional business partners to optimize business strategies.
• Applies subject matter expertise to the prioritization and planning of projects in conjunction with fraud management policies and strategies.
• Adheres to strict audit and control requirements; participate in audit related activities and assist Citi Retails Services Fraud Analytics Team Lead with completion of the audit and compliance related activities.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Experience with writing and implementing fraud strategies in leading fraud decision engines is desired.
• Coordination of Risk assessments across critical processes and businesses to generate improvements and changes to mitigate Fraud Risk.
• Managing institutional policies for risk identification.

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Manejo de paquetería office
• Facilidad verbal para expresar ideas complejas
• Habilidades de negociación
• Experiencia realizando material para Comités Experiencia en Análisis de riesgo operativo Conocimiento en taxonomías de riesgo, metodología de MCA (comprendida) y políticas institucionales deseable
• Habilidad verbal y escrita
• Control interno
• Quebrantos

------------------------------------------------------

Job Family Group:

Risk Management

------------------------------------------------------

Job Family:

Fraud Risk

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.