The Resource and Business Management team, within the Risk Chief Administrative Office, has strategic and operational responsibilities to support Citi's Chief Risk Officer and the Independent Risk Management (IRM) organization to achieve its priorities.  This includes Resource and Financial Planning, Executive Scorecards, Location Strategy, Continuity of Business and other projects. The Resource Strategy and Analytics Lead Analyst, within the Resource and Business Management team, will support the team across a wide variety of resourcing initiatives and deliverables in partnership with other members of the Resource and Business Management team as well as HR, and the CAO’s/Business Execution Leads across the IRM organization.  

Key responsibilities include but not limited to:

• Develop analysis and reporting on position and headcount management, supporting IRM senior leaders and IRM Resource and Business Management team
• Assist in developing content for executive stakeholder presentations related to human capital metrics
• Report on human capital metrics including organization health metrics, attrition, retention, recruitment, and location strategy
• Provide ad hoc analysis as deemed necessary working with the multiple internal IRM stakeholders
• Asist in executing Demand and Capacity Analysis across 1000+ direct staff and provide overall outcomes including opportunities and risks to senior management
• Review, design, and execute on improvements to the IRM Workforce Management processes and strategy
• Identify process improvement opportunities and ensure we have appropriate controls, procedures, and documentation across the team and that established guidelines/policies are adhered to and updated as necessary.
• Develop review content and agendas for leadership meetings
• Use excellent communication and strong management skills to influence a wide range of stakeholders including internal and external audiences; work closely and collegially with IRM CAOs and Business Execution Leads
• Ensure timely execution on critical items

Key Competencies:

• Highly proficient in Excel, PowerPoint, and data management with extensive experience in deck creation for senior leaders
• Methodical and proactive thinker who is also detail oriented with demonstrated project management skills and the ability to execute across IRM teams with high quality and strict timetables

• Proven organizational skills with the ability to multi-task effectively in a fast paced, dynamic environment
• Excellent analytical and problem-solving skills with a desire to improve processes
• Effective verbal and written communication skills
• Team player and with strong relationship management skills
• Strong interpersonal skills for interfacing with all levels of internal and external stakeholders

Qualification & Education:

• 6-10 years of relevant experience
• Experience in financial services preferred.
• Knowledge of financial, analytical, and reporting tools
• Bachelor's Degree/University degree or equivalent experience
• Master’s degree preferred.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jan 15, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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View Citi’s EEO Policy Statement and the Know Your Rights poster.