At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Sr. Vice President, Country Controls Assessment and Testing Team Lead based in Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Country Control Testing Utility (CTU) is responsible for assessing the adequacy of Controls and Monitoring and Testing Tools that are designed and executed by in-country Businesses and Functions.

The Country Controls Assessment and Testing Team Lead reports to the Lead of Country and Banking & International (B&I) CTU, based in London, within the COO’s Central Controls Capabilities organization and matrix reports to the International Business Execution Director in Taiwan. It is a strategic and execution-oriented management position that is accountable for operational controls performance assessment and assurance for in-country controls and associated monitoring and testing tools, including the design and execution of control assessment processes, results reporting, and insight sharing related to the above scope of controls assurance activities. The role is focused on in-country controls testing activities across Businesses and Functions but will also support the Global Assessment and Testing Team with testing and monitoring activities. Coverage may vary to meet internal and external deliverables.

The Country Controls Assessment and Testing Team Lead leads and directs a team of three controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control testing planning and execution. The position closely follows the latest trends in control design and testing and adapts them for application within their own job and covered businesses and functions. The role will require engagement with senior managers at Director and/or Managing Director levels.

Excellent management and communication skills are required to negotiate internally, often at a senior level and with Business and COO stakeholders. Strong communication and diplomacy skills are required to guide and influence others, particularly colleagues in other areas and occasional external customers. The individual will be accountable for controls testing results and advice regarding the controls execution. The role necessitates a degree of responsibility over technical strategy and responsibility for supporting the Head of B&I CTU on handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you are expected to:

• Support CTU by leading a team responsible for assessing control design, designing control testing and monitoring tools, developing control assessment procedures, ensuring control assessment transitions, dispositioning exceptions, and developing insights for in-country controls.
• Carry key responsibility for defining the work plan and resolving escalations.
• Oversee and perform decision-making of Control Design Assessments (CDAs), Monitoring and Testing Design Assessments (MTDAs) and testing activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Develop and drive quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control assessments.
• Accountability for the adequacy and effectiveness of CDA, OEM and OET Execution
• Handle control assessment interactions with senior managers at Director or Managing Director levels.
• Maintain relationships and drive accountability with partners and stakeholders to drive control assessment success in support of the business's strategy.
• Represent/ provide input into control testing in senior meetings as needed and works with each respective team to finalize materials.
• Work with colleagues in other areas of Risk Management, Compliance/Control, and the Businesses / Functions to assure appropriate management of risks.
• Oversee the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for detecting unmitigated risks arising from failed internal processes, inadequate controls, and emerging risks in partnership with the Businesses and Functions.
• Approve assessment procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
• Maintain resource forecast for own team as well as forecasting for successful controls assessment transition and Central Execution training.
• Support team members on topics ranging from testing design and execution to performance management and control assessment platform basics.
• Help drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control testing.
• Set ambitious and measurable control testing goals for self and Team that align to business strategy and support business strategy realization.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of department where needed and as directed by their manager.
• Proactively foster a strong culture of risk and control awareness across the team and wider enterprise.

As a successful candidate, you’d ideally have the following skills and exposure:

• Experience managing risk in a first line role or experience in a second- or third-line assurance or testing role.
• Good understanding and experience of Financial Services products and service and distribution channels.
• Subject matter expert on controls design, execution, and/or control testing.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components, and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Independent thinker and able to provide value-adding credible challenge to Businesses/Functions.
• Proficient in developing new ideas to mitigate risk and improve current processes.
• Prioritizes high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Ability to measure and assess the impact of rare-event risks. Well-versed in reviewing the dimensions of risk.
• Demonstrates Leadership skills with an understanding and appreciation for diverse backgrounds.
• Ability to balance strategic priorities with tactical actions.
• Excellent communication skills required to negotiate internally, often at a senior level.
• Able to work effectively virtually, including across different geographies and time zones preferred.
• Experience of human-centered control design is an advantage.

Travel Requirement:

• Less than 10% of the time.

Education:

• University degree preferred.

Primary Locations:

• Taipei, Taiwan

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe.

At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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