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Position Overview
The mission is to create customer loyalty and growth through irresistible customer experiences. The Renewals Specialist/Executive is responsible for driving, forecasting, and ensuring the closure of renewals.
The role is also responsible for identification and creation of expansion opportunities. This role works primarily through direct customer engagement, collaboration with partners, and alignment with worldwide sales teams. In addition, this role focuses on the identification and mitigation of renewal churn risk and ensures the delivery of irresistible customer experiences.
The Associate Subscription Sales Executive focuses on supporting Value Added Distributors and is responsible for driving, forecasting, and closing subscriptions renewals in conjunction with Partners and directly with customers. Furthermore, the Associate SSEs engage directly with partners’ leadership and partners’ Customer Success (CS) Organization and is responsible for renewals pipeline management, as well as development and enablement of partner proficiency and practices around onboarding, adoption, and renewal. A secondary responsibility is a role as a CS subject matter expert and assure CS workshops and regional promotion of Partner CS development
Responsibilities
Achieve assigned sales quotas
Builds opportunity pipeline and forecast management for assigned set of accounts
Drives partner forecasting for Territory region (geo depended)
Provides deal-specific primary and secondary sales support, i.e., deal creation, development, presentation, negotiation and closure
Serves as an escalation point for all renewal issues that impact the customer's retention and is responsible for driving risk mitigation execution
Identifies customer upsell and expansion opportunities
Reports on sales results and analysis by customer segment, region, sales channel, and product
Coordinates and executes collaborative channel partner, assigned territory sales, and customer sales meetings to increase renewals performance
Manage the direct renewals directly with the end-users
May be required to travel (geo depended)
The Ideal Candidate
Midmarket – Principal Duties and Responsibilities listed above and including
Pipeline and forecast management for Mid-Market renewal opportunities
Works closely and aligns with Midmarket sales and partner ecosystems to drive renewal and expansion opportunities
Collaborate with assigned partners to drive partner forecasting and provides deal specific updates to CCS and sales counterparts (geo depended)
Enhance customer and partner relationships, QBR's, drive and close renewals, while aligning TASE's /Sales management meetings
Travel may be required.
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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