Industry Solutions helps Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft cloud technologies. We focus on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.
In joining the Enterprise Commercial segment as the EC Sales Excellence Manager, you will play a critical business role supporting the segment leadership on strategic, operational, and coaching perspectives to achieve business results for Microsoft Customer and Partner Solutions. As a Sales Excellence Manager, you will establish & drive the daily rhythm of the business, coach sales managers on the fundamentals of sales execution, and lead the planning and growth initiatives for the segment. This opportunity will allow you to grow your operational, coaching, change management, and people experiences to accelerate your career leadership.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities
- Business Partnership and Support – You will partner with the Segment Lead to drive a consistent Rhythm of the Business (RoB) aligned to growth opportunities and exceed business objectives and key results. You will lead in providing insights into the business and simplify where possible without compromising outcomes.
- Sales Coaching for Growth and Transformation – You will build relationships with Sales Managers to execute key priorities; identify and influence sales leaders to be effective coaches to their teams on opportunity management fundamentals. You will coach teams on initiatives to transform seller capabilities, habits, sales process and/or partner engagement processes
- Driving Sales Processes Discipline – You will ensure Sales Managers are running disciplined pipeline health, quality, quantity, and velocity processes and collaborate on best practices, insights, and available programs to minimize pipeline variances. You will coach to hold sales managers accountable for account plan quality and completeness.
- Strategic Guidance and Planning – You will guide segment leads or partners on current and forward-looking business plan; collaborate to define how the segment will achieve its goals; oversee planning subcomponents (e.g., programs, blueprints, segmentation, market trends, past and current business insights) integrate into the planning across all the support segment(s)/regions(s).
Experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting
OR a related field or equivalent experience.
Experience using data to drive business outcomes or inform business decisions.
Stakeholder Management Experience
Experience managing relationships with stakeholders, clients, and/or customers.
Bachelor's Degree in a related field.
Project / Change Management Experience
Managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.