The Technology Product Management Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Owns the working backwards documents for feature releases i.e. Product release doc, Press Release, FAQs
• Makes use of research, user studies, metrics and competitive analysis to understand the customer and business needs for a platform product
• Compares features for competitive review to inform prioritization within a product release
• Identifies innovations or performs “test and learn” experiments to create features that add more business and customer value for a platform product
• Participates with the business in customer research to inform priorities for platform product backlog.
• Contributes near-term input (quarterly) for the platform product portfolio and roadmap
• Facilitates trade-off decisions on platform product features
• Exhibits expertise within platform feature area and coordinates with interdependent teams.
• Has good awareness of platform feature health and delivers regular progress reports to stakeholders
• Identifies and communicates opportunities for improvement with peers and stakeholders
• Helps define business, customer and platform use cases and requirements
• Ensures features meet backlog entrance criteria
• Creates user stories and system interaction diagrams for platform feature solution
• Hosts user story grooming sessions
• Informs the design of the user experience i.e. wireframes and mock-ups
• Ensures appropriate backlog depth for continuous development
• Determines release targets for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
• Continuously monitors feature development through maintaining bug catalogs at the feature level
• Reviews product demo with the development team and stakeholders against acceptance criteria for the feature set
• Helps define business, customer and platform use cases and requirements
• Ensures features meet backlog entrance criteria
• Creates user stories and system interaction diagrams for platform feature solution
• Hosts user story grooming sessions
• Informs the design of the user experience i.e. wireframes and mock-ups
• Ensures appropriate backlog depth for continuous development
• Determines release targets for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
• Continuously monitors feature development through maintaining bug catalogs at the feature level
• Reviews product demo with the development team and stakeholders against acceptance criteria for the feature set
• Prepares launches and monitors platform performance, adoption, and operational health for feature sets
• Identifies GTM plan with stakeholders for the feature set
• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Minimum of 8 years of experience in a product development or product management environment, demonstrating progressive responsibility.
• Proven experience working in an agile culture for 5+ years, with at least 3 years of relevant experience specifically as a Product Owner, preferably within the banking domain.
• Strong analytical and quantitative skills with a proven ability to be data-driven and results-oriented.
• Excellent written and oral communication skills, capable of articulating complex technical and business concepts clearly and concisely to diverse audiences.
• Demonstrated ability to effectively work with and manage third-party service providers, fostering productive partnerships.
• Experience with Anti-Money Laundering (AML) monitoring systems and processes is a plus.
• Knowledge and understanding of Artificial Intelligence (AI) and Machine Learning (ML) concepts and applications is preferred.

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Technology Product Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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