The Visa DPS Sales Engineering team is seeking a Senior Manager with proven technical acumen in an Issuer Processing environment. A successful candidate must demonstrate a high level of knowledge of all DPS processing systems (DPS+, Forward) and value-added products and services as well as strong understanding API capabilities and integration points with all stakeholders including DPS systems, client internal systems and third-party mobile providers.  Candidate must be a strategic thinker with strong analytical and problem-solving skills, as well as possessing an exemplary record of client facing interactions. The Sales Engineering Senior Manager will lead the necessary solutioning activities, including white boarding sessions, help position the pitch and present directly to clients in support of net new DPS wins and client retention.

In this role, collaboration is key, and the successful candidate will represent Sales Engineering on multiple cross functional teams including internal product steering committees.

Responsibilities: 

• Maintain in depth knowledge across all the DPS Issuer Processing platform and Value-Added Services.
• Work across product teams to gain knowledge and create materials to lead knowledge sharing sessions, ensuring sales teams are well educated and up to date on DPS and VAS products and services.
• Lead efforts to collaborate with third party providers to further understand DPS and VAS opportunities, roadmap development and integration with mutual clients. (Mobile app providers, Host or Core providers)
• Identify product gaps and market opportunities, help drive discussions with stakeholders to close gaps.
• Help evaluate and implement Sales Engineering engagement processes (including internal and external stakeholders), particularly with new product launch (Risk products, Digital Issuance, etc.).
• Organize and lead client ideation and white-boarding sessions with net new prospects and existing clients.
• Create client specific comprehensive documentation for technical discussions during pre-sell ideation process.
• Support the net new sales team throughout the sales cycle including collaborative client presentations (on-site and virtually).
• Support the cross sales effort to increase Visa processing volume and expand penetration of Visa DPS and VAS products and solutions by building customized materials to position Visa as the best partner.
• Foster in-depth and productive relationships at all levels with clients and within Visa.
• Support junior Sales Engineering team members through knowledge share and mentorship.
• Support RFP process.
• Support various ad-hoc internal projects as assigned.

Visa will accept applications for this role until at least January 23, 2026.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 4 or more years with Payment Industry required.
• Experience with related sales, product and/or management experience in the payments industry.
• Strong understanding of API functionality.
• Proven ability to implement strategic initiatives with efficiency, professionalism and with demonstrated trouble shooting/problem solving skills.
• Proven track record of successful sales and/or relationship management.
• Experience in executing effective sales strategies for new payment products and services preferred.
• Ability to communicate and manage relationships with all levels of the client's organization.
• Ability to work independently and in collaboration with high level of success/achievement.
• Ability to travel as needed to ensure adequate on-site interaction with the client.
• Exceptional customer service and advocacy experience and mindset.
• Excellent written and oral communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint

Unique Knowledge and Skills:

• Knowledge of the processing environment, key players, and market positions.
• Exceptional written and verbal communication skills with the ability to establish effective relationships across all levels of management.
• Keen interest in innovation and technology.
• Exceptional ability to manage & foster internal and external resources and cross-functional relationships.
• Strong analytical skills and attention to detail.
• Comfortable with ambiguity and operating in an environment synonymous with change.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153,800.00 to 223,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.