Job Details
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Resident Engineers are 'hands-on,’ providing operational support services that empower our customers to get the most from our industry-leading products. You will apply your technical knowledge to optimize customer networks, proactively mitigate risks, test and deploy new software and hardware, and delve into hot issues. The Resident Engineer will engage individually or as part of a more significant customer Network Operations Team, providing on-site support to our customers.
Remote US working from both home and on-site locations with 20% travel.
Responsibilities:
This will be a mix of on-site and remote support; as needed supporting testing at the customer location.
- Ability to understand Customer’s existing network design and their technical requirements for new designs.
- Ability to understand and work with both the customer’s engineering and operational teams.
- New Product Implementation (NPI) e.g. testing of new systems, platforms, designs, features, functionality as well as software certification
- Test software patches and fixes
- Be available to troubleshoot network issues in coordination with JTAC as required
- The Resident Engineer is a customer advocate for Juniper and is required to help drive expedited problem resolution during escalation situations
- To assist the Customer to develop Network Operating and Equipment Operating Procedures.
- Support design and planning of Juniper products within the Customer infrastructure.
- Drive best practice policies and implementation and management guidelines for Juniper products in the Customer environment
- The Resident Engineer is expected to be the subject matter expert of the customer networks
Skills and Experience:
- Candidates for this role MUST have a minimum of 5-7 years’ experience providing implementation and technical support of networking automation products in WAN or ISP environments. The ideal candidate will have experience with virtualization, Linux systems, messaging platforms, and network configuration protocols to provide holistic support for our client's evolving infrastructure.
- Configuration, testing and deployment experience in WAN environments with a strong background in the following:
- IGP protocols and design (OSPF, ISIS) for both IPv4 and IPv6
- BGP (including routing-policies, scaling mechanisms, and L2/L3 VPN types signaling)
- Switching and routing technologies – QinQ, SR, Traffic-engineering, MPLS based VPN services, NG-mVPN
- Understanding of Tier1 ISP network architectures
- Experience with Juniper PTX, MX, ACX and QFX platforms and Junos and Junos Evo operating systems
- Solid understanding and practical experience with:
- Linux systems (e.g., Ubuntu) for networking and system administration.
- Virtualization platforms (e.g., KVM) for deploying and managing virtual network environments.
- Messaging platforms like Apache Kafka for real-time data management.
- NETCONF and YANG models for network automation and configuration.
- Deploying and managing virtual machines in AWS for network and compute solutions
- Desired Education: Bachelor’s Degree or equivalent
- Certifications: JNCIP, JNCIE / CCIE or equivalent are plus
- Ability to create and understand configurations in both IOS/XR and JUNOS to facilitate interoperability testing and certification of various services/solutions.
- Ability to create comprehensive documentation including Test Plans, MOPs, Design Documents, best practice documents
- Strong Interpersonal skills and the ability to function in a team environment.
Minimum Salary: $131,648.00
Maximum Salary:$189,244.00
The pay range for this position is expected to be between $131,648.00 and $189,244.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Juniper’s pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.
ABOUT JUNIPER NETWORKS
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
INCLUSION AND DIVERSITY AT JUNIPER
At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
● Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
● Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.
]]>Juniper Networks is leading the revolution in networking, making it one of the most exciting technology companies in Silicon Valley today. Since... Read more