Global Security & Safety (GSS) is dedicated to ensuring the health, safety, and emergency preparedness of all our sites, globally. We are seeking a highly motivated and experienced Health, Safety, and Environment (HSE) Manager to join our team. This role will be pivotal in overseeing our emergency training programs, including CPR, AED, First Aid, and Stop the Bleed. The HSE Manager will provide expert guidance on emergency preparedness and response to both security personnel and Visa staff. Key responsibilities include managing a variety of crisis situations, developing preparedness information for staff distribution, and ensuring effective communication of emergency information across all regional sites. The HSE Manager will also collaborate with other HSE Managers and Regional Heads of Security to align on safety-related issues, conduct fire extinguisher inspections, manage first aid kits, perform safety inspections, and investigate incidents. Ensuring compliance with local and regional standards and conducting both internal and external audits are critical aspects of this role. Additionally, the HSE Manager will handle the processing of requests-for-proposal, contracts, and budgets with various HSE third parties. This position will report directly to the GSS Global Head of HSE.

The ideal candidate will have proven experience in health, safety, and emergency preparedness management, with a strong emphasis on North America and LAC compliance. They should possess strong knowledge of emergency training programs, excellent crisis management and communication skills, and the ability to collaborate effectively with cross-functional teams and regional security heads. Experience in internal and external audit compliance, safety inspections, evacuations, and budget management is essential. Strong organizational skills and attention to detail are also crucial.

At GSS, we are committed to fostering a safe and secure environment for all. As an HSE Manager, you will play a critical role in protecting our global community and ensuring that our emergency preparedness programs are best in class.

Essential Functions

• Develop global/regional safety policies, procedures and programs including fire safety, emergency response, incident investigation and evacuation plans.
• Maintain a working knowledge of site emergency response plans and update Emergency Fact Sheets annually.
• Ensures regional and local compliance for all HSE related items and advises and supports Visa’s People team, Legal team and CRE team on Occupational Health compliance.
• Oversee and maintain Visa standard requirements, training and participation for Emergency Response Team (ERT), Floor Warden and Fire Warden membership.
• Coordinate and schedule monthly GSS training courses throughout the region and support regional training schedules through 3rd parties and Regional Heads.
• Lead the daily, weekly and monthly HSE communication strategy through various Visa communication tools.
• Oversee Instructor training for CPR/First Aid, AED, ERT, and Stop the Bleed training.
• Ensure seamless reporting of training records for compliance purposes.
• Support the HSE global head to ensure injury and illness reporting is completed within regulatory guidelines.
• Implement emergency preparedness programs and events.
• Manage maintenance of fire prevention plans, safety equipment and inventory of medical supplies
• Manages and performs safety and regulatory reviews of Visa’s global and regional portfolio of offices to comply with local and regional regulatory provisions
• Provides guidance and regulatory advice on Visa Inc.’s Global SHE policy and program to key partners and stakeholders.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 9+ years of progressively responsible HSE work experience in a corporate environment with a bachelor’s degree.
• 7+ years of increasing experience managing HSE multi-state / country jurisdictions
• Certified Safety Professional certification through BCSP required or local equivalent

• Experience managing HSE plans for special events, executive protection, and audit / compliance requirements.
• Working knowledge and experience with North America and LAC HSE compliance, investigations and support of H&S activities in LAC.
• Strong Knowledge of OSHA rules and regulations
• Ability to manage HSE recruiting, budgets and outside vendor companies.
• Two (2) years experience in risk management / assessment methodologies.
• Proficient Customer Relations and Leadership Skills: Ability to manage a diverse range of internal stakeholders, including Executives and Senior Management, Lines of Business, Global Security, Travel, Compliance, Audit, Human Resources, Procurement, Legal, Communications, Global Real Estate and Facilities, as well as participating on cross functional project teams.
• Advanced written and verbal communication skills in developing, analyzing, interpreting, and presenting solutions to complex business models.
• Proficient time management, organizational planning, and problem-solving skills.
• Proficient understanding of project management and vendor management principles.
• Proficient understanding of Plan / Design / Bid / Implement methodologies.
• Proficient presence and the ability to influence and build credibility as a "trusted advisor" with stakeholders from regional functions and geographies.
• Foundational ability to work independently and effectively in a complex environment with multi-location team structure.
• Proficient follow-up skills with attention to detail and ability to multi-task, have leadership presence, strong team-orientation and interpersonal skills, flexibility, and strong analytical skills.

Preferred Qualifications:

• 12 years of progressively responsible work experience with bachelor’s degree.
• Fluent in English and Spanish
• Certified Safety Professional certification through BCSP or local equivalent
• NEBOSH Certification, CSHM, ISO
• Experience working in Data Centers, Contact Centers and Corporate Offices

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 129,200.00 to 206,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.