AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

AbbVie is an equal opportunity employer, and dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We are committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability. We ensure a fair and inclusive recruitment process without discrimination against any employee or applicant because of, and not limited to, race, religion, age, physical or mental disability, gender identity or expression, sexual orientation, or marital status. Our hiring process is flexible and accessible, so if you have any specific requests or accessibility requirement, please feel comfortable to let our team know by emailing CareersANZ@abbvie.com or speaking with your Recruiter and we'll make any necessary adjustments to accommodate your needs.

The Digital Producer role within AbbVie works alongside the cross-functional commercial teams to help shape solutions and support the omnichannel roadmap. You will build strong relationships with key stakeholders, playing a key support role ot the marketing and medical teams in aiding the implementation of omnichannel campaigns and projects, including maintaining our customer self-service website and marketing automation platform on the Salesforce Marketing Cloud. 

KEY DUTIES AND RESPONSIBILITIES

• Content preparation, creation and implementation in line with brand team needs
• eDM/website content release planning
• Manage releases from end to end and publish updates, ensuring project governance is adhered too with follow up QA to ensure quality and customer experience
• Produce and implement designs for web, mobile, banners, eDMs and social media assets, adhering to brand guidelines
• Build and manage customer journey’s in Salesforce Marketing Cloud
• Proactively monitor analytics for improvements to UX
• Proactively monitor digital campaigns and identify maintenance/quality improvements
• Consistently test and review the output of projects for quality assurance and user experience
• Work with cross functional CEX and BTS teams to ensure all stakeholders are updated on the delivery of omnichannel campaigns
• QA solutions in testing environments to ensure quality and customer experience is high
• Help optimize internal Omnichannel experience team processes to support simpler “intake of requirements” from the business into the team work flow
• Report any adverse event within 24 hours as per AbbVie’s policies and procedures.
• Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times.
• Adhere to AbbVie’s internal codes of conduct and compliance processes.
• Other ad hoc duties such as administrative duties, as requested.

• 3 + years of experience as a digital producer or in a similar role, focused on omnichannel content development and UX
• Strong working proficiency in content authoring tools (e.g., Adobe Creative Suite, CMS platforms)
• Experience with the Salesforce Marketing Cloud platform including journey and audience builder
• Experience with HTML, CSS and building EDMs
• Knowledge and understanding of Javascript/jQuery
• CMS experience across AEM essential
• Experience of SEO and Google Analytics
• Strong communication and collaboration skills, with the ability to work effectively in teams.
• Detail-oriented mindset with a commitment to delivering high-quality content.
• Understanding of digital marketing strategies and analytics tools is advantageous.

Flexibility and Availability: In line with Australia’s 'Right to Disconnect' legislation, we recognise and respect employees' right to refuse contact outside of their working hours, unless such refusal is deemed unreasonable. As we operate in an international, matrixed environment, there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

WAYS WE WORK

• All For One Abbvie; We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.
• Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.
• Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.
• Clear & Courageous; Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
• Make Possibilities Real; We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

• AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers. 
• AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws. 
• All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law. 
• Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal. 
• AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html