Technical Leader (Java)- Project Delivery Specialist - Customer

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Technical Leader, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

• Serve as the escalation point for complex Java application incidents and recurring defects across the portfolio.
• Own stability and support strategy for REM (triage patterns, root cause analysis, performance/capacity considerations, support playbooks).
• Partner with product/business and downstream/upstream teams to manage dependencies, integrations, and release impacts.
• Improve supportability (logging/monitoring, alert tuning, runbooks, automation, defect prevention).
• Coach engineers on Java standards, troubleshooting techniques, and application/domain knowledge transfer.
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
• Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

The Team

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Our Digital Foundry & Operations works with the Customer group to bring a flexible capability and fluid capacity model to the delivery of small technology projects and enhancements.

Qualifications

Required

• 5+ years of experience in Java applications
• Demonstrated experience supporting business-critical applications with high availability expectations.
• Strong collaboration and communication skills to manage escalations and drive root cause resolution across teams.
• Deep expertise in Java application support and troubleshooting in production environments (including log analysis and debugging).Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Hybrid Role - 2 days on-site

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html