The Head of Engineering for Human Resources, Legal, Internal Audit, ESPA, CSIS and CBNA reports to the Head of Enterprise Technology.  This person leads a global engineering organization of over 700 people as Citi accelerates its modernization and simplification goals while improving risk management effectiveness and efficiency.

Responsibilities:

• Lead and manage a global team or teams of engineering professionals to drive business and technology value, working with peers and partners
• Define and implement the workforce strategy creating an organization of happy, productive, engaged, co-located engineering teams
• Implement career development frameworks and processes for the team, providing coaching, mentoring and development of engineering and related resources
• Be a great partner, but also hold your peers (Product, UX, Architecture) accountable for partnering with you in delivery
• Actively participate as a stakeholder in Product discussions, providing valuable input on product roadmap and requirements and advocating for initiatives
• Be a strong advocate for and drive the adoption of modern engineering practices including scaled agile, DevOps, CI/CD and automation
• Stay abreast of domain and industry developments and advocate relevant technology strategies as appropriate, including the use of AI/Gen AI, and cloud technologies
• Develop and implement the technology roadmap and strategy and provide ownership for technology products, working in partnership with the product organization
• Build productive relationships with business counterparts
• Provide conceptual analyses for a variety of broad and complex issues
• Manage all products from design to implementation and ongoing performance according to business need
• Ensure all technology standards are developed, understood and adhered to operationally around the globe
• Ensure that Citi makes appropriate strategic choices in onboarding, managing and exiting of vendors and suppliers from the product portfolio
• Manage a department of multiple teams from various technology disciplines, overseeing planning, performance management/counseling, pay decisions
• Provide an environment where Subject Matter Experts can prosper and deliver effectively
• Oversee the technology budget and manage the budget and forecasts to ensure relevant targets are met
• Utilize in-depth knowledge of how technology integrates within Citi and of direct competitors products and services
• Make evaluative judgments based on analyzing information in complicated or unique situations, utilizing multiple sources of information
• Negotiate with senior leaders across functions and with external parties as required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup Policy
• Applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues as they arise

Qualifications:

• Relevant leadership and delivery experience in an Engineering focused role with extensive experience in global business, functional and technology sectors
• Experience working in Financial Services or a large complex and/or global environment
• Experience providing leadership for scaled agile release trains preferred; program management experience helpful
• Consistently demonstrates clear and concise written and verbal communication ranging from own team to senior business executives
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Experience in tracking and monitoring delivery, productivity and organizational health metrics
• Experience planning, forecasting and managing technology budgets at team level, including project tracking and governance
• Demonstrated systems thinking, critical analysis and design thinking skills
• Demonstrated ability to influence remote, senior stakeholders including senior business executives
• Ability to work in a global matrix environment and partner with virtual teams and external partners
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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