ABOUT YOUR ROLE:

• You are part of the Apprenticeship Program which is a 12-month initiative dedicated to the comprehensive learning and development of individuals in the field of Customer Service. 
• In addition to on-the-job training in Customer Service, you will receive training and guidance in various functional areas, including communication, negotiation, project management, and participation in projects related to customer excellence and management. 
• Towards the final three months of the program, you will have the opportunity to collaborate with the Order Fulfillment team to gain a comprehensive understanding of our end-to-end order management processes. 
• Apprentices who demonstrate exceptional performance and potential during the program will be considered for a full-time role upon its completion.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Support Customer Service team and business functions in Malaysia to manage our customers’ experience.
• Assist in Customer service related projects.

WHAT WE OFFER:

• Day to day mentoring from the manager
• A dynamic and supportive work environment
• Learning opportunities in the latest real-world business and customer management applications 

• Possess an advanced diploma or higher qualification,
• Less than 1 year of relevant professional experience.
• Open to graduates from all academic disciplines and specializations.
• Basic skills in Google Workspace tools and applications.
• Willingness to commit to a twelve-month contract.

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER