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Job Details
Join a team that’s transforming healthcare through innovation and service excellence. As a Service Engineer at Stryker, you’ll play a critical role in ensuring our cutting-edge medical technologies perform flawlessly in hospitals across the region. Your work directly impacts patient outcomes and strengthens our reputation for quality and reliability.
What You Will Do
- Deliver technical support and repair services for Stryker products, including preparing service quotations and reports for customers and dealers.
- Conduct product trials and equipment demonstrations in collaboration with the Sales team to support business growth.
- Coordinate installations and provide on-site preventive maintenance services in hospitals, ensuring compliance with documented procedures and ISO standards.
- Maintain quality standards to ensure zero non-conformance reports during ISO audits.
- Perform technical repairs and equipment testing in alignment with corporate, ISO, and local regulatory requirements.
- Liaise with manufacturing sites to manage product maintenance and replacements efficiently.
- Execute repair and maintenance services across multiple product portfolios, including Instruments, Endoscopy, Communication, Navigation, Mako, and Mobius.
- Collaborate with cross-functional teams to deliver seamless service and support across departments.
What You Will Need
- Minimum university degree in Engineering or a medical-related discipline.
- On the job training provided
- Proficiency in basic computer systems and foundational knowledge in mechanical, biomedical, electrical, and radiation technologies.
- Fluency in spoken and written English and Chinese.
Required Skills
Company Details
Stryker
Kalamazoo, MI, United States
Stryker is a global leader in medical technologies and, together with our customers, we are driven to make healthcare better. We offer innovative... Read more