Work Flexibility: Onsite & Field-Based with 75% travel

Summary:

The Technical Installation Coordinator at care.ai will be responsible for installing and configuring our healthcare technology products at customer sites, typically with a senior and/or lead coordinator. care.ai is a cutting-edge healthcare technology company that is revolutionizing patient care with the power of artificial intelligence. We are committed to enhancing the quality of life for patients, healthcare providers, and families through innovative solutions.

What You Will Do:

• Manage technical aspects of the device implementation, including preparation, installation, configuration, troubleshooting, and clean-up.
• Proactively identify and manage installation risks and issues and develop contingency plans to minimize delays.
• Work closely with the client's IT team to ensure that installation requirements are met.
• Monitor installation progress and performance and adjust as necessary to ensure successful completion.
• Communicate status and progress to both team members and clients.
• Manage vendor relationships and coordinate third-party resources as needed.
• Ensure that all documentation is completed accurately and on time.

What You Need:

Required:

• High school diploma or equivalent
• 2+ years of relevant experience

Posted: November 11, 2025

Pay rate will not be below any applicable local minimum wage rates.