Job Details
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
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Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to the Team:
Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.
As a Senior Engineering Manager, you will lead single or multiple engineering teams responsible for Expedia Group’s observability platform. You will combine
strong people leadership with deep technical judgment to shape the strategy, architecture, and execution of a centralized, scalable, and cost-efficient observability ecosystem.
Your teams will deliver the capabilities that enable thousands of engineers across Expedia Group to build, operate, and understand highly distributed systems with confidence.
In this role, you will:
Build, Lead and Scale Observability Platform Engineering Team
Direct and develop single or multiple engineering teams responsible for telemetry pipelines, data storage, visualization tooling, and developer experience.
Build a culture of engineering excellence grounded in reliability, automation, and continuous improvement.
Oversee the design and delivery of highly scalable and resilient pipelines for logs, metrics, and traces and guide teams through architectural decisions as we scale to 10× current data volume while maintaining performance and cost efficiency.
Contribute to buildout or new distributed tracing platform using Open Telemetry.
Lead the organizational rollout of Open Telemetry across thousands of services.
Establish best practices, automated configurations, and shared tools to ensure consistent and frictionless instrumentation.
Establish and drive Governance & Platform SLOs for next gen platform
Partner with product and finance to define governance frameworks, cost allocation models, and resource optimization strategies.
Ensure the observability platform meets its own SLOs and delivers reliability at scale.
Strengthen Infrastructure Automation & Operational Excellence
Drive the adoption of Infrastructure as Code (K8s, Service Mesh, Terraform, Cross plane) and automated operational workflows.
Lead initiatives to eliminate manual toil, automate provisioning, and improve incident response.
Build, Mentor, and Develop Engineering Talent
Grow high performing engineers and emerging leaders through coaching, career development, and regular feedback.
Run architecture reviews, drive technical alignment, and ensure strong engineering fundamentals across teams.
Lead Production Readiness & Incident Response
Serve as executive escalation partner for complex production issues related to observability services.
Foster a blameless culture of learning and data driven improvement.
Minimum Qualifications:
10+ years of experience in enterprise applications, including at least 8+ years designing, building, and operating distributed systems and observability platforms (logs, metrics, traces) in complex, multi-entity environments.
5+ years of people leadership experience managing software development and/or command center / observability teams, with accountability for delivery, quality, and people outcomes.
Hands-on experience with at least one major observability platform (e.g., Datadog, Splunk, Grafana-based stack), covering end-to-end lifecycle from design and implementation through operations and continuous improvement
Strong understanding of cloud-native architectures (Kubernetes, Docker, microservices) on at least one major cloud provider (AWS preferred), and proficiency in at least one modern programming language (Go, Java, or Python)
Proven track record delivering highly available, reliable, and scalable services and leading complex, multi-team programs in an Agile environment using Jira/Confluence or equivalent, with exceptional communication and stakeholder management skills.
Preferred Qualifications:
Direct experience leading Command Center / NOC-style observability solution using Grafana LGTM stack, Click House, Prometheus, Victoria Metrics, an Open Telemetry for large-scale, distributed systems.
Deep functional understanding of multiple observability platforms (such a Datadog and Splunk) and integrating them across heterogeneous, cloud-native application estates.
Experience implementing observability for Finance or other regulated systems including SOX, ITGCs, access controls, change management, and audit/testing evidence requirements.
Demonstrated ability to shape engineering culture—raising code quality and observability standards, driving SLO/SLI practices, and mentoring senior engineers and analysts across both technical and functional career paths
Track record of building inclusive, high-performing teams and operating effectively with senior Finance and Technology leaders, architects, and vendor partners in large-scale transformation programs.
Hands-on leadership in incident management and on-call, including designing for resilience, running post-incident reviews, and using telemetry to continuously improve reliability and developer experience.
Active engagement in the observability community (e.g., contributions to open-source observability projects, participation in CNCF/Open Telemetry/Grafana communities) is a strong plus.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Why Expedia Group? Expedia Group, Inc. brands power travel for everyone, everywhere through our global platform. Driven by the core belief that... Read more