Job Details
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
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Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Sales Development Manager- SDR
Introduction to the team
We build connections. We leverage our platform and technology capabilities across an extensive portfolio of businesses and brands to orchestrate the movement of people and the delivery of travel experiences on both a local and global basis. We help our travelers and our partners find the right pathways through millions of possibilities to reach the best imaginable outcome. When we power more travel, we unleash more opportunities to strengthen connections, broaden horizons, and bridge divides.
Make an impact
The Sales Development Representative (SDR) at Expedia is a critical contributor to the success of our new business development sales teams. You will focus on identifying, qualifying, and progressing new business leads in high-demand destinations, then partnering closely with the Business Development Sales Team to transition qualified opportunities.
You will build and maintain a healthy pipeline using a mix of lead list creation, data scraping, organic search, cold calling, and targeted email/phone outreach. Your work ensures our sales teams have a steady flow of qualified, high-value prospects to convert into long-term partners.
What you’ll do
Opportunity Creation & Pipeline Management
Build and maintain a robust pipeline of prospective partners in high-demand destinations.
Conduct structured outbound prospecting (phone, email, social, research) to generate new opportunities.
Schedule and coordinate introductory meetings with qualified prospects for the Business Development Sales Team.
Strategic Prospecting & Handoffs
Develop and test new ideas and tactics to improve lead quality, conversion rates, and coverage.
Qualify and document opportunities, then hand off cleanly and efficiently to the Business Development Manager with clear context and next steps.
Research, Data & Insights
Perform market and account research (organic search, data tools, list building) to identify high-potential properties and partners.
Collect and maintain accurate data in Salesforce and spreadsheets to support business decisions.
Surface and document business cases that highlight partner value and support change or expansion.
Customer, Product, & Industry Knowledge
Build a working understanding of key decision-makers, stakeholder roles, and buying processes.
Research and stay current on the customer’s industry, local market dynamics, and competitive landscape.
Develop a strong grasp of Expedia’s value proposition, products, and services, along with relevant competitor offerings.
Clearly articulate why Expedia to prospective partners in simple, compelling language.
Relationship Building & Collaboration
Build a network of internal and external relationships to support lead generation and deal progression.
Partner closely with Business Development Managers and other sales team members, seeking guidance when needed.
Sales Process & Execution
Learn and apply our sales methodology, including how to:
Qualify property managers and identify decision-makers
Identify and prioritize sales opportunities
Support creation of account and territory plans
Participate in customer/prospect meetings to uncover needs and help shape value propositions and next steps.
Experience and qualifications
Experience and Education
0–2 years of professional experience, ideally in sales, business development, customer-facing, or target-driven roles (internships and part-time experience considered).
Bachelor’s degree or equivalent practical experience.
Skills
Proficiency in English (written and verbal).
Spanish or Portuguese language skills are a plus.
Strong verbal and written communication skills; comfortable on the phone and in email.
Growing knowledge of sales techniques, prospecting, and qualifications.
Comfort working toward targets and metrics (calls, meetings, pipelines, conversion rates).
Ability to navigate and interpret analytical information to prioritize leads and opportunities.
Proficient in Microsoft Excel (sorting, filtering, basic formulas, managing prospect lists).
Experience using Salesforce or a similar CRM to manage leads, activities, and opportunities.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.Why Expedia Group? Expedia Group, Inc. brands power travel for everyone, everywhere through our global platform. Driven by the core belief that... Read more