Services, Treasury and Trade Solutions NAM Client PMO is an organization of project management professionals who partner with our Clients to onboard them onto the Global TTS Network. Projects that involve the Client Program Management Office are normally non-standard, complex solutions that require extensive project/change management skills. We partner with Sales, Product, Operations, Technology and Service to facilitate these projects which are large, multi-product and or multi-region treasury transformation programs

Responsibilities:

Key responsibilities for this individual include (but are not limited to):

• Being the Single Point of Contact of coordination and successful delivery of the project. Overseeing the execution and completion of the various work streams of the project across the globe.

• Establish appropriate governance model for some highly complex projects involving multiple teams on both Citi and Client side

• Identify and forming strong working relationships with key internal and external stakeholders. Obtaining agreement and signoffs on all objectives and milestones with the stakeholders

• Proactively assess and manage (a) appropriateness of solutions and (b) risks across all regions / products / work streams. Ensuring timely escalation and mitigation of the risks to avoid impact to the project delivery

• Diligently creating and managing relevant document repository ranging from Communication Plan, SOW/PID, Project Charter, Project Plan, Risk Register, Issue Log, Status Trackers and various other PM artefacts to provide clear communication, transparency and updates to the extended project team

• Reporting including status reports/trackers, executive summaries and steering committee decks. Be able to effectively deliver the key message around the project updates/risks to business and senior leaders

• Orchestrate the execution of the project plan across multiple leads, implementers, vendors, and consultants in different groups such as Operations, Technology, Legal, Product, Sales and many others in multiple geographical locations

• Create metrics and monitoring/reporting Project Status on a regular basis. Abstracting the key details and business relevance to make the updates meaningful for a wide range of audience including senior executives

• Manage scope through change control process. Being flexible while setting clear expectations after careful analysis of the scope change

• Report project status on a regular basis. Managing scope through change control process. Being flexible while setting clear expectations after careful analysis of the scope change

• Lead project Senior Steering Committee meetings

• Lead implementation activities in NAM cluster

• Ensure effective transition from implementation/onboarding to production

• Participation in prospective client presentations and demos, supporting Request for Proposal responses

• Implement opportunities for process improvements and contribute to department initiatives to implement process enhancements.

Qualifications:

• 8+ years of project management a MUST with prior independent leadership of large projects with executive visibility

• Either extensive cash management product experience or strong treasury practitioner industry experience with large MNCs

• Preferred: execution knowledge of corporate treasury restructuring as part of a merger or divestiture either on Bank side or as a Corporate Treasury professional

• Proven track record of consistently strong performance and excellent project delivery

• Client relationship management skills

• Proficient in Microsoft Office products, Microsoft Project, VISIO, SharePoint and other workplace productivity tools

• Strong Influential skills to manage virtual teams

• Excellent verbal, written and presentation skills

• Strong leadership skills; ability to promote team building and develop strong partnerships with other teams

• PMP certification (or equivalent) required. However, if no certification this must be attained within the first 6-12 months of commencing the role

• Fluency in Mandarin language is a plus

Education:

• Bachelor’s degree or equivalent experience

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$111,600.00 - $161,600.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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