At Citi

, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families.  From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations.  Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth.  Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

We’re currently looking for a high caliber professional to join our team as Officer, Private Bank Client Onboard Analyst - Hybrid (Internal Job Title: Client Onboard Analyst 2 – C09) based in Hong Kong.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible for Private Bank Client onboarding operations related activities covering: Account opening, Account maintenance and Credit related documentation review in accordance to internal guidelines & procedures
• Responsible for Private Bank Client’s Structure Review and other Account Maintenance request by facilitating with multiple teams from different regions
• Expect the knowledge in conducting Credit Document review covering Guarantee, Charge, ISDA, or relevant Credit doc
• Engage with Business, AML, Compliance, and Legal stakeholders to support client onboarding including implementation of new processes and provide guidance & subject matter expertise while required
• Engage in ongoing transformation to strengthen overall client onboarding controls including strategic program roll outs and system enhancements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Identify opportunities to eliminate process gaps that causes data quality issues and establish a robust process to ensure data accuracy.
• Participate in UAT testing for system related enhancement and ensure smooth production implementation.
• Participate in data remediation exercises to enhance system data quality for accurate and timely regulatory reporting.
• Demonstrates high level of diligence, motivation and organizational skills.
• Focuses on timely and accurate delivery of targets.
• Ability to operate with limited level of direct supervision.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2 to 3 years of relevant experience in Private Bank Client Onboarding operations.
• Proficient in Microsoft Excel and skilled in data analysis. Excel Macro/VBA skill is highly recommended.
• Strong interpersonal communication skills. Able to communicate effectively with internal and external business partners across the different regions.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Ability to multi-task and handle various on-going deliverables concurrently.
• Ability to achieve business objectives without compromising on controls and risk parameters established.
• Able to strive under pressure and covert opportunity from risk.
• Open to working staggered hour /shift / over weekend and on public holidays.
• Proficient knowledge of English (written and spoken) is required. Cantonese and Mandarin proficiency is highly recommended.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Customer Service

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Job Family:

Institutional Client Onboarding

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.