The Third Party Officer (TPO) is responsible to focus on those third party relationships which carry the highest degree of risk for Citi’s businesses. The TPO requires in depth business product knowledge and expertise and will support the management of third party relationships across all stages of the lifecycle.  The TPO will work in concert with the Business Activity Owners (BAO), business operations and technology teams, as well as internal functions, to identify, manage and mitigate risks. 

Responsibilities:

• Lead onboarding of new third parties
• Complete initial Risk Assessment for third party and reevaluate as required; identify any significant changes in relationship to trigger update of Risk Assessment
• Collaborate with business and other relevant stakeholders to ensure contracts meet Citi requirements
• Verify third party’s compliance to required policies and controls
• Interact with BAOs and third parties on escalations of non-performance and contractual issues to drive resolution when appropriate
• Maintain summary dashboard and manage third party performance, including SLA breaches
• Review, assess and act on results of Risk Management Assessments/Analysis (including but not limited to: IS, COB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations, etc.)
• Lead remediation of any issues or gaps identified from ongoing monitoring
• Define risk mitigation strategies and risk exceptions based on the business’ risk appetite
• Monitors exceptions to dispute policy and identifies drivers of exceptions
• Has the ability to operate with a limited level of direct supervision
• Can exercise independence of judgement and autonomy
• Acts as SME to senior stakeholders and /or other team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 5-8 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access
• 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required
• Third party vendor management preferred. Demonstrated ability to lead global team efforts
• Excellent problem solving skills
• Ability to see the big picture with high attention to critical details

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

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Job Family Group:

Risk Management

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Job Family:

In-Business Risk

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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