At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• At least 3 years of experience in the IT industry in relevant areas.
• Proficiency in three or more technologies: Windows 11 (23H2+), Intune, Autopilot, application packaging, and Windows Update for Business.
• Experience with compliance policies for Windows environments, Microsoft Office application configurations, and browser settings.
• Solid understanding of security concepts such as SSL, PKI, IPsec, VPNs, Firewalls, DMZ, Proxies, and cyber-attacks.
• Automation skills with PowerShell or Python (other programming languages are a plus).
• Strong verbal and written communication skills, with the ability to present technical information to both technical and non-technical audiences effectively.

Education

• Bachelor’s degree in computer science or equivalent area of study. 
• Industry certifications in relevant areas is a plus.
• ITIL Certification is highly preferred.

Responsibilities

We are looking for a Windows systems engineer with a primary focus in IT Operation. The candidate will be joining a very dynamic, fast-paced environment where they will be expected to take on challenges and comfortably manage, maintain, secure, and provide the best-in-class digital employee experience

• Support daily business operations for Windows 11 (23H2+), Intune, Autopilot, M365, and related applications.
• Perform application packaging, testing, deployment, and maintain technical documentation and knowledge base articles.
• Follow ITIL processes for Incident, Request, Change, and Problem Management, ensuring ownership of assigned tasks.
• Collaborate with the Cyber team to ensure system configurations comply with security policies and control standards.
• Analyze metrics, logs, and system alarms to troubleshoot issues, perform preventative maintenance, and support new/existing deployments.
• Facilitate outage restoration calls, assess application impact, notify stakeholders, and resolve system issues promptly.
• Manage tasks across multiple projects simultaneously, prioritize workload effectively, and communicate complex issues to diverse audiences.
• Collaborate flexibly in a global, multicultural environment, including attending meetings across time zones and working with offshore teams.

About the team

Join the Global Digital Workplace Services Operations Team, where you will support digital workplace platforms and offer expert guidance and recommendations to users, management, and IT project teams.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.