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Senior Product Manager, Commerce Platform

Conde Nast 1 World Trade Center, New York, NY Full Time
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Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Condé Nast Entertainment was launched in 2011 to develop film, television and premium digital video programming.

Job Description

Location:

New York, NY

Condé Nast is seeking an innovative, collaborative, and proven Senior Product Manager (SPM). The candidate will lead product planning and shipping activities for a leading Brand or Platform capability with GPT.

You will create a vision based on analysis of customer behavior and needs, gain buy-in from senior level stakeholders, define the prioritization of features & user stories and work with the multi-discipline teams to implement product solutions and software increments to agreed sprint deadlines.

You will need to work closely with other Product Managers, Product designers and engineers to align the user experience and maintain consistency of the product across the platform - inclusive of all markets.

Strategy & Business Acumen

  • Set, develop and execute the digital strategy and product roadmap with key metrics to track

  • Understand core business & revenue concepts across all monetisation activities

  • Understand the needs of internal stakeholders (Commerce Business, Technical Platform, Marketing, Commercial, Customer Services)


Leadership, Collaboration & Communication

  • Lead a single large scale or multiple product teams within a distributed engineering teams within agile framework

  • Partner and collaborate with engineering to account for tech complexity and achieve the right balance of time to market vs future scalability of the platform

  • Work closely with the Product Director to deliver the product strategy & delivery program

  • Line management (optional) of Product Managers / Associate Product Managers

  • Thrive in a global environment working across multiple teams and key stakeholders

  • Team culture. Be a key contributor in creating a healthy and high-performing team culture

  • Collaborate with all teams to translate organizational objectives into product strategy and implementation roadmap

  • Must be a proven relationship builder with strong verbal and written abilities who can diplomatically and effectively work across departments as well as with external partners
     

Customer Experience

  • Act as the voice of the customer, be passionate about their needs and how to continually improve their product experience. 

  • Provide the link between the customer (whether internal or consumer), development team, and any third party regarding software functionality, throughout the product development lifecycle

  • Closely collaborate with with product design, user experience to conduct needs assessments, competitive research, user research, prototyping & user testing


 

Planning & Delivery (Shipping)

  • Drive product prioritization within a 0-6 month time horizon

  • Manage day to day product planning & delivery. 

  • Establish quarterly objectives and track performance metrics aligned to overall business goals.

  • Create and manage all product documentation, communicate strategy, project status, conflicts, and resource needs to management

  • Define user problems / epics / themes stories and propose product solutions to address these

  • Constantly evolve processes and resources to improve quality and speed of delivery

  • Experience in product developing and user, A/B and multivariate testing to drive improvements

  • Develop hypothesis driven framework for team

  • Relentless focus on shipping and go to market strategies

 

Key Performance Indicators (KPIs)

  • Will obsess over metrics such as Audience Engagement & Audience Acquisition

  • Experience applying commerce metrics - CTR, CRV, AOV, ARPU

  • Improve conversion rates/reduce CAC by optimizing user experience and developing cross-sell and up-sell strategy across affiliate and commerce initiatives

  • Design experiences & solutions that directly impact commerce performance (business KPIs)

  • Monitor, and analyze performance metrics, and communicate them to stakeholders



Role responsibilities

  • Create new and innovative user experiences in the Commerce Funnel on O&O platforms and constantly improve already existing ones

  • Be an ambassador for all commerce initiatives to the Condé Nast eco-system by rolling out and communicating new features and improvements implemented by our international and cross functional commerce platform team

  • Conduct and establish regular meeting formats with internal and external teams and lead workshop sessions with wider groups of stakeholders to align roadmaps and drive innovation

  • Support operating model of commerce-relevant Condé Nast brands and platforms including bug fixes and improvements on overall stability of the system

     

About you - Desired Skills & Qualifications

  • You typically have 3-6 years of product experience in a field relevant to your product

  • Bachelor's degree or equivalent experience required

  • Experience in leading and delivering world class products in any of the following

    • Consumer Brand Product experiences (ideally in the Traditional Media, Social or Content Platform companies)

    • Paid Content Products  & Experiences (Paywalls, Membership Programs)

    • Publisher Commerce Experience - affiliate, shop, marketplace & dropship programmes

  • Experience with e-commerce systems/payment-based third-party integrations and/or conversion funnels

  • Self-driven, motivated, and ability to drive objectives forward and see projects and initiatives through to completion

  • Extensive experience with experiment & data driven consumer product development techniques

  • Experience in working within a true global and cross functional organization, leading teams coming from different cultural backgrounds and working in different time zones 

What happens next?

If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.

Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.

About the Company
Conde Nast
 New York City, NY, United States
Work at Conde Nast

About Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32... Read more