At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• Minimum 10 years of experience in Benefits Operations or Total Rewards, with significant global scope; strong U.S. benefits expertise highly preferred
• Proven track record managing global benefits delivery, including leave of absence management and regulatory compliance.
• Experience working in regulated environments is a plus
• Proficiency in additional languages is a strong plus for global collaboration and communication
• Strong leadership skills with the ability to manage and engage teams across geographies
• Demonstrated curiosity and forward-thinking mindset, with experience or interest in applying AI to enhance efficiency and employee experience
• Excellent vendor management and negotiation skills, with proven ability to build and sustain strong partnerships
• Solid project management and process improvement expertise; experience implementing and optimizing HR technologies
• Exceptional communication, stakeholder management, and analytical skills
• Commitment to documentation excellence and maintaining audit-ready processes
• Collaborative, inclusive leadership style with a focus on service excellence

Education

• Bachelor’s degree required; advanced degree or certification in HR, Business, or related field preferred

Responsibilities

The VP – Benefits Operations and Delivery will lead the global execution of Moody’s employee benefits programs, with a strong emphasis on operational excellence, employee experience, and compliance.  This role focuses on benefits delivery and oversees global programs including Health and Wellness, Savings and Retirement, Life and Disability Insurance, and Work-Life Balance benefits.

• Lead Moody’s global benefits operations and delivery team, ensuring consistent, high-quality employee experiences across all regions
• Oversee the full spectrum of programs including Health and Wellness, Savings and Retirement, Life and Disability Insurance, and Work-Life Balance offerings
• Ensure accurate and seamless day-to-day benefits administration, including open enrollment, leave of absence management, and employee inquiries.
• Maintain audit-ready processes, SOP documentation, and compliance with global and local regulations, including U.S. benefits laws and social benefits reporting
• Lead the implementation, optimization, and automation of benefits platforms. Introduce AI-driven tools to personalize employee interactions, enhance reporting, and strengthen self-service capabilities
• Drive operational efficiency and service excellence through ongoing process improvements and employee feedback analysis. Track and report on KPIs and service levels to inform strategic decisions
• Manage external vendor relationships to ensure cost-effective, high-quality service delivery
• Collaborate with internal partners such as Centers of Excellence, Payroll, Finance, Technology, and People Services & Solutions to ensure integrated and scalable processes
• Support change management initiatives, including vendor transitions, policy updates, and system upgrades
• Foster a culture of inclusion, innovation, and service excellence within the benefits operations team

About the team

Moody’s Total Rewards team is a global, strategic function dedicated to delivering meaningful, equitable, and competitive compensation and benefits programs that support our people and business goals. We operate at the intersection of data, compliance, and employee experience—ensuring that every offering reflects our values of inclusion, integrity, and innovation.

For US-based roles only: the anticipated hiring base salary range for this position is $151,300.00 - $219,400.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.