We are looking for a high-performance individual to join our Implementation Services practice and play a key role in developing and delivering high impact projects across the Andean region. The potential candidate will proactively engage with Visa Clients, creating the sales pipeline, delivering, implementing, and executing projects and solutions on behalf of issuers, acquirers, and merchants. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

The Implementation Services Analyst will support the design, implementation, and execution of VCA’s recommendations. This individual will shape delivery frameworks and methodologies and support end-to-end implementation of customer lifecycle programs, card portfolio solutions, product development/redesign projects, process improvements, and any enablement required to drive payment volume, revenue growth and efficiencies on behalf of our partners across the LAC region.

This role will combine business intelligence with Visa’s data assets, proprietary analytical solutions, cutting edge digital platforms, program capabilities, best practices, and partnerships to enable engaging interactions, optimized results and product enhancements.

The potential candidate will be responsible for executing project related activities that drive our partners results. This person will support the development of initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

Potential engagements could include the setup and execution of initiatives generally derived from consulting engagements, which include structuring a detailed action plan, building a project governance model, monitoring the execution and activities and giving client stakeholders visibility on progress and improvement opportunities.

Specific duties and responsibilities for this position include but are not limited to

Program Management and Execution:

• Support the development of project plans reflecting the tasks, responsible and calendars
• Coordinate all the areas and stakeholders involved in the projects (both internal and internal)
• Support project delivery efforts ensuring it meets the expected business and project results and calendars
• Comply with the internal administrative requirements of a project management practice
• Performance Management & Reporting: Track and measure program KPI’s. Analyze results, provide insights and foster a virtuous cycle of continuous improvement.
• Collaboration: Serve as liaison with functional teams ensuring consistency and collaborative working environment throughout Visa’s local, regional and global groups.
• Data Management: manipulate data proficiently through existing tools or programing skills, as well as augment traditional data with complementary sources
• Data Descriptive Analysis: structure information in the most optimal way to accomplish and streamline ETL processes, as well as perform analysis to summarize business, portfolio, client and account level trends.
• Client Facing:
  • Maintain and strengthen the relationship with the clients
  • Identify and inform opportunities

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Basic Qualifications:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
• Fully Bi-lingual English and Spanish required (written, verbal)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Undergraduate Degree in Economics, Engineering, Finance, Business Administration or Actuary
• 2-3 years of work experience in financial services, payments, consulting and similar
• Project management skills given that this role involves the support on the execution of multiple projects with multiple stakeholders and multiple markets simultaneously.
• who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This is an individual contributor role, will be located in Bogotá City
• Strong analytical skills with intellectual and analytical rigor
• Capacity to structure complex problems, understanding the different alternatives for their solution. Comfort with ambiguous situations and information
• Strategic and analytical thinking with a strong attention to detail that leverages multiple sources of information
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Strong leadership skills to develop and guide conversations with internal and external stakeholders
• Excellent written and verbal communication
• Team minded
• Technology mindset, curious, up-to-date with digital trends and applications
• Incumbents applying for the role should be self-motivated, highly energized. Detail-oriented individuals

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.