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If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• Foundational knowledge of Indian benefits programs and regulatory frameworks.
• Detail-oriented with strong organizational and analytical skills.
• Excellent communication and interpersonal skills, with a customer-focused mindset.
• Ability to manage multiple priorities and work effectively in a fast-paced, global environment.
• Proficiency in Microsoft Office; experience with HRIS or benefits administration systems is a plus.
• Collaborative and proactive approach to problem-solving and process improvement.
• Demonstrates curiosity and a proactive mindset, with a desire to explore and integrate emerging technologies, including AI, to improve process efficiency and enhance the employee experience.

Education

• 1–3 years of experience in benefits administration, HR operations, or a related field, preferably in a multinational environment.
• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
• Fluency in English Language ( Spoken and Written )

Responsibilities

The Benefits Analyst will support the delivery and administration of Moody’s employee benefits programs in India, and potentially could manage other APAC countries. Based in Gurugram, this role plays a key part in ensuring the smooth execution of benefits operations, including health and wellness, retirement, insurance, and work-life balance offerings. The analyst will collaborate with internal teams and external vendors to ensure accurate, timely, and employee-centric service.

• Manage and administer  the day-to-day operations and delivery of benefits programs across India, ensuring compliance with local regulations and alignment with Moody’s global standards.
• Ensure enrollments, changes and terminations of benefits are processed accurately.
• Ensure data accuracy in benefits administration systems.
• Serve as a point of contact for employee benefit inquiries, resolving issues and escalating complex cases as needed.
• Coordinate and support key processes such as open enrollment, leave of absence management, and benefits onboarding/offboarding activities.
• Collaborate with vendors and internal stakeholders to ensure accurate and timely processing of benefits transactions and data.
• Troubleshoot issues with vendors and escalate as needed.
• Maintain and update benefits documentation, including Standard Operating Procedures (SOPs), employee communications, and regulatory submissions.
• Monitor service levels and employee feedback to identify opportunities for process improvement and enhanced employee experience.
• Track and report on benefits participation, costs and trends.
• Support audits, data validation, and reporting requirements related to benefits operations.
• Assist in the implementation and optimization of benefits systems and tools, including employee self-service platforms.
• Stay informed on regional benefits trends, legislative changes, and best practices to support continuous improvement.
• Explore and implement AI-driven tools and technologies to enhance the delivery, automation, and personalization of benefits processes and employee interactions.

About the team

Our Benefits Operations team is responsible for ensuring our employees receive their benefits as expected and that we manage appropriately the relationship with our vendors, making sure that we are compliant with Local legislation and following Moody’s global standards.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.