AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Ensure the successful delivery of complex IT projects by managing activities and team members, collaborating with users and the business to understand needs and requirements, and providing effective, high-quality systems solutions. The role also involves proactively supporting and optimizing the production environment, addressing ongoing system issues and needs, and fostering continuous improvement and innovation for the business and user community.

Responsibilities:

•Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Identifies current and emerging business needs and evaluates alternative strategies, methodologies and best practices.
 

•Develop group goals and objectives, monitor and control business production changes. Accountable for the accuracy of the fit of the proposed business process improvements, the technical solution of the business needs and the information upon which the business justification and prioritization decisions are made. Also accountable for communicating the business need and drivers to the development team to ensure the implementation phase can fulfill the business need.

•Develop and evaluate staffing plans for optimized support on key projects.  Develops business relationships and integrates activities with BTS to ensure successful implementation and support of project efforts. Manage relationships between businesses involved and BTS to ensure effective communication and collaboration between the groups is occurring. Coordinates solutions and identifies interdependencies.  Directs the work of peers and/or BTS staff on assigned projects.
 

•Utilizes formal SDLC to coordinate system development activities.  Produces high quality system requirements for the design, development, testing, deployment and maintenance of procurement systems.
 

•Provide project status reports. Identify and define user needs. Analyze project proposals.  Identifies process disconnects and translates them into improvement opportunities identifying  cost savings, cost avoidance, and productivity improvements.
 

•Develop conceptual systems requirements. Develop systems integration requirements. Develop systems phasing plan. Define high-level requirements for system functionality. Establish integration needs for seamless interoperability with other systems. Advise process stakeholders on strategies to effectively achieve process improvement goals.

•Provide business systems and application consultation.  Works directly with business units to understand specific business processes, business drivers and business strategies across multiple business units; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology.
 

•Provide problem tracking/management. Accountable for defect tracking and escalating issues as well as recommendations for corrective actions or process improvements.  Verification of defect resolution. Partners with other BTOs to remain current on project status and inform management of progress; conversely, keeps BTS aware of user issues and resolves conflicts. 

•Prepare and deliver presentations. Develop testing plans to ensure requirements and system design are thorough and accurate. Share essential details with the training manager to support the creation of training materials and user announcements regarding upcoming upgrades or changes. Present system updates or enhancements to key stakeholders. Review and revise existing system documentation as needed. Document business process, functional and technical specifications.

•Accountable for delivery of projects within scope, budget and time.  Has defined authority and responsibility for a significant area of work, including technical, and quality aspects.  Establishes organizational objectives and delegates assignments.  Accountable for actions and decisions taken by self and team.
 

-Bachelor’s Degree with 6 years’ experience; Master’s Degree with 5 years’ experience in Business Information Services, or Computer Sciences preferred. PMI or PMP certification a plus.

-5+ years of Business/System Analysis and software testing experience

-Previous experience with Salesforce Required

-Preferred: Experience in professional consulting and program/project management; formal training in SDLC methodologies.

-Good analytical and problem-solving ability, creativity, and insight.

-Strong Documentation and Project Management skills

-Proven ability to motivate employees and create a positive working environment.

-Strong interpersonal and communication skills and a strong political awareness.
 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

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