Copywriting Jobs

The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.

OnBrand, the American Express in-house creative agency, is undergoing an exciting expansion. Our ambition is to become the internal creative partn­­­er of choice by building seamless customer experiences for our Business Units, driving results, and unlocking value for the enterprise. Powered by industry-leading creative, we are focused on developing forward-thinking ideas and working across channels to create end-to-end experiences in digital and beyond.

The Copywriter will be responsible for developing compelling creative solutions and infusing our brand voice into across digital customer experiences, servicing communications, and more. This position will report into either the Associate Creative Director or Sr. Copywriter.

Responsibilities:

• Expertly leverage our brand voice and Global Brand Strategy to build trust and affinity with Card Members and prospects.
• Craft clear, compelling, and persuasive customer-facing copy across high-priority American Express marketing journeys (i.e., emails, landing pages, direct mail, out-of-home, etc.).
• Provide creative oversight and copy direction for Junior Copywriters to ensure consistency in brand voice.
• Clearly and confidently present and defend creative work internally and to clients.
• Be a passionate advocate for the customer, providing creative guidance to internal partners and helping to build a strong culture that values creative thought leadership.

Qualifications:

• Bachelor’s degree or equivalent in creative writing, English, or related humanities or liberal arts field.
• 3-5+ years of professional copywriting experience, preferably at a leading creative agency or in-house brand.
• Solid copywriting skills with strong copy editing and proofreading acumen.
• Comfort working across multiple projects and ability to meet tight deadlines.
• Ability to collaborate with internal partners, including designers, project managers, and account leads.
• Proficiency in Microsoft Office.
• Ability to work with a Project Management tool (e.g., Workfront).
• Familiarity with AP Style.
• To be considered, please include a link to your online portfolio with your application. 

Additional Details:

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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