Job Details
Summary:
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Reuters is seeking a meticulous and proactive Senior Operations Analyst to join our Global Operations team in Bangalore. This role is integral to ensuring the integrity, efficiency, and compliance of our contract and freelancer management processes. You will play a key part in documentation compliance, maintaining critical processes, and driving process efficiencies across global teams. If you thrive in a fast-paced environment, are highly organized, are proficient in Excel and have a passion for operational excellence, we want to hear from you.
About the Role:
As a Senior Operations Analyst, you will be responsible for:
- Leading contract cleanup activities, navigating legal complexities and supporting freelancer country reviews by providing data and analysis.
- Liaising with corporate secretariats to validate and maintain the LE signatory list used for contract creation and ensuring updates are accessible to Global team.
- Maintaining settlement agreements, templates, and trackers to ensure up-to-date and accurate records.
- Conduct revamp of our resource site architecture on Atrium, streamlining access to contracts and forms and other critical information and ensuring broader teams are informed where documents reside.
- Overseeing the contracts mailbox, including considering decommissioning options and ensuring timely uploads.
- Ensuring maintenance of Contract Express, including uploads and adherence to distinct naming conventions for contracts, settlements, and incident reports.
- Identifying and implementing process efficiencies to optimize contract and compliance workflows.
- Ensuring training and acting as backup to our Global Admins on our non-AP vetting tools (Third Party Risk Management).
- Solving complex issues and data requests efficiently.
About you:
- Strong organizational skills with attention to detail and accuracy.
- Experience in document management, contract administration, or compliance operations.
- Proficiency in Excel (including advanced functionality and Power BI a plus) and familiarity with contract management systems.
- Excellent communication skills in written and spoken English.
- Ability to collaborate across teams, cultures, and geographies.
- A proactive approach to problem-solving and process improvement.
- At least 3-4 years of relevant experience; experience in a large international company or media organization is a plus.
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.
Who we are Thomson Reuters informs the way forward by delivering trusted content and technology that people and organizations need to make the... Read more