10000 Customer success manager Jobs

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

In this role, you will focus on client facing, building pipelines, managing, and achieving business growth goals. You will collaborate with Account Management teams to devise strategies to accelerate growth across client portfolios and set them up for sustainable growth on the platform.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

• Manage clients and identify leads through provided account list.
• Manage a business growth pipeline and develop a strategy for long-term sustained success.
• Build data-driven client and agency plans, to develop and deliver advertising solutions to optimize customers accounts, and contribute to the growth and direction of Google’s products and services.
• Deliver on goals while prioritizing and delivering a positive customer experience to Google's advertisers.