The Head of Data Content and Distribution (Investor Services) manages multiple teams of senior professionals through other senior managers. The job requires a broad and comprehensive understanding of the strategic direction of Data within the firm, combined with a solid conceptual/practical grounding in both the function and/or area of expertise. Excellent communication skills required in order to influence a wide range of audiences.

This role is primarily responsible for driving Investor Services wide adoption of a data governance discipline and culture that values information to support Citi’s business strategies and is focused on improving data quality to fuel opportunity, innovation and business value.

Responsibilities:

• Establish and implement the Investor Services organization’s strategic use of data for the enterprise to perform more efficiently, boost productivity and better engage with internal and external stakeholders

• Define, execute and champion a framework for governance of data across the organization, including the operating and accountability model

• Develop and execute enterprise-wide risk reduction metrics and reporting framework

• Embed Data culture throughout the organization and role model the importance of Data Governance across the Enterprise

• Collaborate with technology, risk management and other organizations across Citi to develop and implement data-driven solutions

• Establish and implement practices that comply with data protection and privacy regulations

• Communicate the value of data and its impact on the bank’s business to stakeholders

• Perform other duties and functions as assigned

Qualifications:

• 15+ years of relevant experience in Data Governance, including 10+ years’ managerial experience and 5+ years in finance industry

• 5+ years in executive / strategy role

• Deep knowledge of financial data, along with an understanding of regulatory, compliance, risk management and financial management concerns

• Strong data governance and/or technological knowledge

• Strong ability to perform extensive strategic leadership in delivering business value through vision, governance, and executive management

• Strategic mindset, ability to plan ahead to future possibilities and translate them into breakthrough strategies

• Manage through ambiguity by making sense of complex, high quantity and sometimes contradictory information to effectively solve problems

• Communicates effectively; develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Experience leading an organization through significant change covering strategy, operations, process, structure, culture and behavior, ranging from operational change management to business-wide transformation

• Sound judgement with the ability to take a leadership position on all Data issues within Citi on all Data Strategy and Transformation related issues

• Demonstrates a sense of urgency, passion for results and personal accountability for achievement

Education:

• Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Data Governance

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Job Family:

Data Senior Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$250,000.00 - $500,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Constructive Debate, Data Governance, Data Quality Management, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Regulatory Management, Risk Management Culture, Strategic Thinking.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Mar 31, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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