The Team Assistant - Banking & International will support Bulgaria CCO & Banking Head/Central & Eastern Europe Corporate Banking Head.

We are seeking a highly organized, proactive, and client-focused professional to serve as a Team Assistant - Banking & International. This hybrid role combines administrative support to senior executives with client relationship assistance and coordination, helping to ensure smooth internal operations and superior client service

You will be introduced to the functions in the department in detail and within the bank as a whole.

Responsibilities:

• Senior Assistant to the Bulgaria CCO & Banking Head/Central & Eastern Europe Corporate Banking Head

• Expenses and invoice processing, using CRM applications  (Concur and Procurement to Pay is a plus)

• Business continuity planning

• Sourcing and compiling business related information

• Making research and creating analysis

• Provide support to Corporate Banking team members and contribute to team initiatives and projects

• Interact with the other departments of the bank

• Help with preparation of internal and client presentations and support follow-ups with prospective and existing clients

• Support the onboarding process for new clients in line with internal policies and regulatory requirements, and liaising with Product, Operations Legal, and Compliance

• Assist on day-to-day client inquiries and service-related matters, ensuring timely and effective responses

• Monitor client activity and support relationship managers to ensure service levels and operational excellence are maintained

• Prepare periodic internal and regulatory reports where necessary

• Updating various databases containing client-related information and working on presentations

• Additionally supporting Country HR Officer with people related administrative tasks

Qualifications:

• 5+ years of relevant experience in banking, executive assistant, or client service role

• Technical skills: MS Office with proficiency in Excel and PowerPoint

• Analytical and critical thinking

• Upholds to the highest standards of behavior and work ethic

• Interest in financial markets, basic knowledge of financial products, financial modelling and good understanding of economics

• Presentation skills

• Native Bulgarian and advanced English language knowledge

Benefits:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support colleagues’ in managing work - life balance

• Continuous career progression opportunities across geographies and business lines

• Inclusive and friendly corporate culture

• Socially active employee communities with diverse networking opportunities

• Competitive compensation package with a wide range of benefits:

  • Paid Parental Leave Program - maternity leave and paternity leave

  • Private Medical Care Program and onsite medical rooms at our offices

  • Pension Plan Contribution to voluntary pension fund

  • Group Life Insurance

  • Employee Assistance Program