Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You'll Do

As a Senior Manager in our Human Services Transformation group possible responsibilities could include:

• Organize and deliver services on a cross-section of complex projects
• Develop business, vendor, and senior level client relationships
• Lead pursuit teams focused on new opportunities and lead major aspects of the proposal development process
• Lead pre-sales, proposal, and RFP initiatives
• Manage project(s) financials and develop financial plans
• Provide counseling, coaching, leadership, and support for delivery teams and staff
• Actively participate in staff recruitment and retention activities, providing input and guidance into the staffing process
• Present and sell ideas to various client audiences, both technical and non-technical

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Human Services Transformation offering delivers large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies.

Qualifications

Required:

• 10+ years of consulting experience within Gov't Health & Human Services such as: Medicaid, SNAP, TANF, Child Care subsidies, Long Term Supports and Services, Child Support, Child Welfare or Unemployment Assistance
• 10+ years of experience with health human services policy and mandates
• 5+ years of experience at a supervisory or management level
• 5+ years of relevant consulting experience, aligning IT systems with organization business processes
• Bachelor's degree or equivalent work experience
• Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,700 to $292,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.