As an On-Site Specialist, you’ll bring technical skills and a service-focused mindset to provide service to minimally invasive surgical procedures. You’ll assist in the operating room, maintain surgical equipment, and help keep everything running smoothly behind the scenes. It’s a fast-paced role with real impact on patient care.

What you will do:

• • Facilitate the use of Stryker Endoscopy equipment in coordination with the OnSite Specialists team, surgical teams, Sterile Processing teams, and biomedical teams, while maintaining OnSite Operations standards and expectations.
  • Ensure Stryker Endoscopy equipment is properly prepared, fully operational, and compliant with standards to enable safe and efficient surgical procedures.
  • Proactively identify the needs of surgical teams and address equipment issues promptly and effectively.
  • Troubleshoot and repair surgical devices to maintain peak performance.
  • Maintain up-to-date product knowledge through Stryker training and communicate key insights to clinical teams.
  • Document and communicate data to contribute to ongoing improvement efforts.
  • Adhere to all safety guidelines and regulatory standards, including HIPAA and patient privacy requirements.
  • Work rotating shifts and fulfill on-call duties to ensure continuous surgical coverage, as required by the medical facility.
  • Clean, inspect, and assemble surgical instruments in preparation for sterilization in the Sterile Processing Department.

What you need:

Required Qualifications

• • High school diploma or high school equivalent degree.
  • 0+ years of experience in customer service or technical assistance roles.
  • Ability to lift up to 50 lbs occasionally, move up to 20 lbs continuously, and perform tasks requiring standing, walking, visual acuity, color vision, and manual dexterity daily.
  • Strong communication, time management, and critical thinking skills.
  • Proficiency in Microsoft Office.
  • HSPA/CRCST certification and ability to maintain annual renewals.

Preferred Qualifications

• • Associate or bachelor’s degree, or relevant medical certifications.
  • Experience in operating rooms or with surgical equipment.
  • Experience in Sterile Processing.

Pay rate will not be below any applicable local minimum wage rates.