Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You'll Do

• Own end-to-end Salesforce solution architecture (org strategy, data model, security, integrations, environments) and ensure alignment to business outcomes and non-functional requirements
• Serve as onsite technical lead and primary client-facing technical contact, driving day-to-day decisions, alignment, and escalation management
• Translate requirements into actionable designs and delivery-ready stories, including architecture artifacts, standards, and implementation patterns
• Lead technical execution and quality governance (code reviews, CI/CD, testing strategy, release readiness) to ensure scalable, maintainable solutions
• Architect and oversee integrations and data activities (API/middleware patterns, identity/SSO considerations, data migration and reconciliation where applicable)
• Communicate tradeoffs, risks, and dependencies clearly to stakeholders, facilitating design reviews and ensuring timely delivery and issue resolution

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.

Qualifications

Required:

• Bachelor's degree
• 10+ years in Salesforce delivery with demonstrated architecture leadership
• Experience as a Salesforce Solution/Technical Architect leading multi-workstream implementations
• Strong Salesforce platform knowledge including:
• Apex, Lightning Web Components (LWC), Flows, triggers, async patterns
• Security/sharing model, governor limits, performance tuning
• Data modeling and environment/release management
• Integration experience with REST/SOAP APIs, OAuth, SSO, middleware patterns
• Proven onsite leadership experience coordinating distributed teams and client stakeholders
• Limited immigration sponsorship may be available
• Ability to travel 20-30%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Salesforce certifications (one or more): Salesforce Certified Technical Architect (CTA), Application/System Architect credentials, Platform Developer II, Integration Architecture Designer, Identity & Access Management Designer, Data Architecture & Management Designer
• Experience with one or more Salesforce Clouds: Sales, Service, Experience, Marketing, CPQ, Revenue Cloud, Field Service
• CI/CD tooling experience (e.g., Azure DevOps, GitHub, GitLab, Jenkins) and Salesforce DX (SFDX)

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html