Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Database Operations Lead, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

The Senior Database Operations Lead (Multi-Platform) provides technical leadership for operational management of enterprise databases, ensuring performance, reliability, availability, and security across on-premises and cloud environments. This is an in-person client support role requiring presence in the office at least 4 days per week, supporting multiple database technologies (Oracle, SQL Server, MongoDB, Cassandra, Informix, PostgreSQL, Cosmos DB, and related environments) across Azure and Google Cloud Platform (GCP). The role includes 24x7 production support via rotational shifts/on-call, proactive monitoring, troubleshooting, automation, and continuous improvement initiatives.

• Provide 24x7 production support for Oracle, SQL Server, MongoDB, Cassandra, Informix, PostgreSQL, Cosmos DB (and related environments) across on-prem and cloud (Azure, GCP) via rotational shifts and on-call.
• Administer, monitor, and maintain databases in production and non-production environments, ensuring stability and operational readiness.
• Own and improve backup, recovery, high availability, and disaster recovery (DR) strategies; conduct restore tests and DR readiness activities.
• Perform routine health checks, proactively identify performance bottlenecks, and optimize queries, indexing, and configurations to meet service expectations.
• Manage database security (access controls, user permissions, auditing) and support compliance with organizational policies and standards.
• Coordinate and execute database patching, upgrades, and migrations with minimal downtime and strong change control.
• Collaborate with application and infrastructure teams to support deployments/releases and resolve database-related defects and operational issues.
• Monitor and resolve incidents end-to-end, including triage, remediation, root cause analysis (RCA), and documentation of fixes and prevention actions.
• Automate routine operational tasks using scripting and/or database management tools to reduce manual effort and improve consistency.
• Maintain clear documentation of procedures, configurations, and support processes for internal knowledge sharing and operational continuity.
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
• Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

The Team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our AI & Data practice offers comprehensive solutions for designing, developing, and operating advanced Data and AI platforms, products, insights, and services. We help clients innovate, enhance, and manage their data, AI, and analytics capabilities, ensuring they can grow and scale effectively.

Qualifications

Required

• 8+ years hands-on experience as a database administrator (DBA) managing one or more of: Oracle, SQL Server, MongoDB, Cassandra, Informix, PostgreSQL, Cosmos DB, and related environments
• 5+ years strong SQL scripting and database troubleshooting (performance analysis, query optimization, issue isolation)
• 3+ years automation and operational optimization using scripting (e.g., PowerShell, T-SQL, SQL, shell scripting)
• 5+ years in-depth experience with backup/recovery, high availability (e.g., clustering, Always On, Data Guard) and performance tuning across database platforms
• 3+ years experience with database monitoring tools (e.g., Dynatrace, Azure Monitor, Nagios)
• 2+ years experience with automation/IaC (infrastructure as code) frameworks such as Ansible and Terraform
• 4+ years solid understanding and application of database security best practices (access controls, auditing, encryption, least privilege)
• 4+ years proven experience with database patching, upgrades, and migrations with minimal downtime
• 3+ years operating effectively in a fast-paced environment with competing priorities (production support/operations)
• 2+ years supporting database audit requirements and license management activities
• 5+ years excellent communication and documentation (runbooks, change records, incident/RCA documentation)Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

• Analytical/ Decision Making Responsibilities
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent Written and Communication Skills
• Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,700 to $179,400.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html