Responsibilities:

• Processing high volume Client Payments in our inhouse back-office system and third party banking portals
• Maintaining high accuracy and quality while inputting Client beneficiary information.
• Complete Know Your Customer (KYC) sender classifications on incoming funds and permitted country checks for our Collections and Receipts Flows
• Identify and escalate any operational issues impacting client payments, ensuring they are resolved as quickly as possible.
• Ensure all incoming funds and outgoing payments reach our clients as efficiently as possible with no delays.
• Develop and maintain adequate knowledge of internal systems/processes and a sound understanding of external payments networks.
• Handle your time optimally, completing all tasks within SLA
• Work as part of a global team, embodying our values of communication and collaboration.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.  This is a 1 year fixed term contract. Hours will be will 9:30am - 6pm Monday to Friday. Bank holidays are also working days (you'll receive extra Bank Holiday pay)

Basic Qualifications:

• Associate: Minimum of 6 months of work experience or a Bachelor's Degree

Preferred Qualifications:

• Associate: 2 or more years of work experience
• Ability to follow processes provided during training
• Complete large volume data entry tasks with attention to detail and is able to work in a methodical manner
• The ability to complete tasks within agreed timeframes
• Ability to work in a fast paced environment with multiple tasks and workstreams
• Strong communication, numerate, organized, and hardworking
• Previous payments or operational processing experience in a banking or fintech environment would be welcomed but is not crucial

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.