10000 Issue resolution Jobs

The Risk & Controls Transformation Senior Lead will be responsible for covering one or more program in the Controls Initiative within the Risk & Control Transformation program group and will report to the Cross Program Transformation Lead whilst working closely with the Controls Initiative Lead. The Risk & Control Transformation program group is part of the COO organization Regulatory and Cross-Enterprise Transformation team, and is responsible for providing program guidance, review and challenge (quality control) for 18 programs aligned across four initiatives: Enterprise Risk Management, Risk Categories, Controls & Policy Framework, and Data, Technology & Analytics.

This role will focus on the Controls initiative within the Risk and Controls transformation program group, which is designing and implementing enhanced risk management and control frameworks across Citi. The position involves leading the regulatory transformation and credible challenge of the design and execution of Consent Order action plans for the Controls book of work across MCA, Policy Framework, Issues Management, Three lines of defense (LOD) model and Independent Risk Management (IRM) Oversight, to drive successful delivery of Consent Order action plans. Of particular importance will be experience and sound knowledge of Operational Risk Management and strong understanding of controls (Design and Operating Effectiveness).

This role will also involve working with the PMO leads of relevant priority programs to update and maintain a current view of the status of each program, a synthesized view of risks, issues and potential solutions and an assessment of any themes that may emerge across programs.

The role will provide exposure to senior sponsors of the priority programs as well as experience with initiatives that are of the highest priority and visibility within the firm. Individuals must be able to work independently, as well as with teams, and be happy working in a dynamic, fast-paced environment with a ‘flat’ organizational structure and a ‘divide and conquer’ approach to distribution of assignments.

Responsibilities:

• Partner closely with Controls Program Leads and their teams in First Line and Second Line business units, Internal Audit, and Project Management Offices to independently challenge the validation of key regulatory milestones and deliverables critical to the transformation effort.
• Orchestrate and lead the review and challenge of the regulatory milestone’s validation and remediation effort.
• Review, challenge, and monitor the risk to the progress of one or more of the Controls programs and review and challenge the root cause and path to remediate the risk, if any.
• Collaborate with other Risk & Control Program Group Transformation Leads to ensure program scope and status is aligned with target state regulatory and supervisory expectations, resolve challenges and reduce risk, if any and close identified gaps
• Provide consistent monitoring, escalation, and diligent check and challenge from conception to closure of critical regulatory milestones related to Controls programs.
• Review, support, and facilitate updates and reviews with senior management and regulators. Provide risk/ audit expertise related guidance and support to the Controls Program
• Leads and their teams to help them execute on regulatory transformation Controls programs.
• Manage and prioritize deliverables based on business needs and identify opportunities to improve efficiencies and drive continuous improvement.
• Ensure all stakeholders are identified and included in audit and regulatory milestone scope definition activities to achieve timely validation of key regulatory milestones. This includes the ability to effectively work with internal audit, risk and control functions, and first line business areas for independent validation of the artifacts and deliverables supporting design and implementation validation of milestones.
• Facilitate cross risk and control transformation program engagement, monitor, track and escalate risk to the Controls Pillar Transformation Lead and appropriate stakeholders in a timely manner; ensure mitigation strategies are developed and executed, when necessary.
• Drive adherence to Risk & Controls Transformation program processes, and standards for and serve as a thought leader across the programs.
• Identify and drive resolution of issues, including those outside established projects of work.
• Collaborate on reviews of each program’s defined scope, target state, and success criteria to ensure it fully addresses the letter and the spirit of the regulatory feedback, broader supervisory expectations and underlying issues and root causes, and is embedded in a broader strategic vision.

Qualifications:

• 10+ years of experience
• Strong leadership skills with a proven track record in driving positive and sustained change
• Advisory/consultative mindset focused leveraging content knowledge to address issue resolution, risk mitigation and supporting both tactical and strategic outcomes.
• Excellent interpersonal and communication skills, ability to forge relationships, influence and negotiate with stakeholders across different levels of seniority. Critical thinking and problem-solving skills; being able to distil complex subjects into actionable solutions and clearly communicate the path forward
• Strong subject matter knowledge of Enterprise Risk Management processes, and key concepts related to the end-to-end risk management lifecycle.
• Understanding of internal audit methodology and approach is a plus.
• Articulate and effective communicator, both orally and in writing
• Ability to drive collaboration and coordination across programs and execution teams, openness to ideas and other points of view, ability to connect between stakeholders and drive consensus across differing viewpoints.
• Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests/escalations

Education:

• Bachelor’s/University degree required; Master’s degree preferred

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Nov 26, 2024

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