Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte's Technology & Infrastructure (T&I) team. We are insatiably curious and life-long learners focused on technology and innovation.

Work you'll do

Provide technical services in the areas of computer hardware and software for both the hotel and the internal employees located at Deloitte University. Administers, configures, monitors and tests application servers for business and network operations. Manage vendors to maintain system stasis regardless of server and application locations. Provides suggestions and recommendations for new technology solutions. Work with senior level engineers to implement applications and technology solutions. Monitor daily use data and application server backups, upgrades, and patches. Responds to and resolves any critical issues impacting production and other system environments. May serve internal or external clients.

The team

Deloitte Technology helps power Deloitte's success. The DT- Deloitte University's - Infrastructure Team focuses on delivering world class hospitality experiences and providing technologies that enable leadership development. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The DU Technology & Infrastructure (T&I) Team delivers services internally including:

• Incident Management (Following ITIL Model)
• Server Deployment
• Application Management
• Change Management
• Monitoring and alert response
• Continuous Improvement through analysis and understanding of the business needs
• Vendor Relationship Management
• Hotel specific technologies
• Audio Visual Services Applications
• Compliance & Security Standards
• Communications with internal users and external vendors
• Documentation for end users

Qualifications

Required:

• 8+ years of experience supporting IT Infrastructure Systems & Network environments and/or 6 years with advanced degree
• 2+ years of experience supporting Windows environments including but not limited to:
  • Recent editions of Windows Server Administration and maintenance
  • Basic understanding of application troubleshooting
  • Microsoft Office/365
  • Scripting protocols (Powershell, VBS, Python, etc.)
• Bachelor's degree in Computer Science, Computer Engineering, or other relevant field and/or additional relevant IT related experience
• Limited immigration sponsorship may be available
• Ability to travel 0-10%, on average, based on the work you do

Preferred:

• 2+ year supporting Project Coordination/Mgmt
• MCSE, Azure/AWS/GCP Cloud Certifications
• General understanding of cyber security best practices
• Strong written and verbal communication skills to variety of end users (including interns to Executives)
• Eager to learn new applications and systems
• Team oriented
• Troubleshooting mindset
• Ability to prioritize under pressure with calm demeanor
• Familiar with the following
  • Windows Server 2016-2022
  • Access control systems
  • VMWare ESXi hosting
  • Infor HMS and Sales & Catering platforms
  • Hotel Guestroom technology (InfoValue/Crave/JamF MDM solution)
  • Root Cause Analysis process
  • Basic IP scheming

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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