About the role

Do you want to be a part of Visa’s fastest growing team in AuNZ?  Do you enjoy delivering and getting things done? Do you want to make positive impacts for customers and accelerate the pace of innovation in the payments industry? If so, Visa Implementation Services (VIS) is the team for you.

The VIS team is all about delivery, implementation, and execution.  We create squads who are embedded within our clients’ organizations to deliver results, fast.

We are looking for a passionate Business Analyst to join our team and work within a key strategic client in New Zealand, helping them bring exceptional payment solutions to the market.

Why join us

• Visa Implementation Services is our fastest growing team in AuNZ – we’ve grown 10x in less than 3 years – and always have fun projects on the horizon to sink our teeth into.
• We get to work with incredible people every day.  We’re a team of entrepreneurs who work hard, have fun and get stuff done.
• We are a people business where the people are our product.  As a result, all our people leaders are committed to ensuring a positive employee experience.  We attract top talent and are obsessed about developing that talent – even for short-term contracts.
• We are committed to building a diverse team with an inclusive culture that reflects the communities we work in.
• We support flexible working options and offer competitive salary, wellbeing perks, and endless opportunities for professional development and internal mobility.

What you will be doing

Our New Zealand client is embarking on an exciting journey to reimagine experiences and solutions for their business banking customers. In this role you will:

• Apply your robust toolkit of BA skills and techniques to analyse and synthesise information, to understand the organisational context and inform product and business strategy.
• Contribute to product design, support development sprints and assist with product launch activities.
• Oversee product launch activities, coordinate across cross-functional teams and lead post-launch reviews to capture lessons learned.
• Track metrics and deliver business insights by conducting data analysis that identify trends and strategic insights.
• General business analysis activities as they arise – process mapping, creating and maintaining processes documentation, organise and facilitate workshops etc.
• Work efficiently with multifunctional project stakeholders to elicit business requirements that are easy to understand and fit for purpose.
• Maintain excellent relationships with internal and external stakeholders and communicate requirements clearly.

What you will bring

Key Competencies:

• Banking experience and an understanding of the financial services sector.
• Extensive business analysis experience and detailed knowledge of analysis tasks, elicitation techniques, documenting, presenting and managing requirements with different stakeholders across business and technology teams.
• Ability to outline business requirements and articulate these in a way technology can deliver.
• Solid product and project management skills
• Ability to engage with people across different levels and to work with 3rd party software providers to deliver change.
• An excellent communicator, both written and verbal, with proven influencing and facilitation skills.
• Experience that demonstrates the effective use of Confluence and Jira.
• The ability to lead a project and gather support in a matrixed organisation across different locations.
• Experience working within and helping to guide Agile practices.

It will be highly regarded if you have:

• Demonstrated experience in working on product or process related projects in financial services.
• Good understanding/experience in technologies and APIs.
• Hands-on experience writing SQL queries and familiarity with BI tools like Power BI or Tableau

Behaviours that are important to us:

• Self-motivated, results-oriented with the ability to progress multiple priorities concurrently.
• Strong team orientation with a collaborative, diplomatic, and flexible style. Able to work effectively in a matrixed organization.
• Motivated by delivering great outcomes for our clients and their customers.