Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

We're looking for a Principal Site Reliability Engineer to join the Observability Solution as part of the team building the next generation of Infrastructure Observability experiences leveraging the new Search AI and agentic capabilities.

What You Will Be Doing:

• Collaborate with product management, product design, customers and multiple teams across Elastic (especially our own SRE teams) in defining and evolving the end-to-end InfraObs experiences that enable both human and agentic users.
• Deliver and continually evolve the experiences leveraging the Elastic Platform capabilities and coding agents.
• Be a contact point for other teams within Elastic. Examples include helping Support with difficult cases or aligning with the teams providing the foundations for developing integrations or consulting the Elastic Stack engineers with designing new features.
• Foster a culture of mutual respect, collaboration and consensus-based decision-making.
• Be an awesome person to work with, somebody who sincerely empathizes with others.

What You Bring:

This is a role for practitioners so we are looking for engineers with a SRE background and experience operating large-scale production services with the help of Observability tools.

• Proficiency operating production infrastructure in K8s and at least one of the three major CSPs.
• Proficiency using Observability tools.
• Working with a high level of autonomy, able to tackle projects and guide them from beginning to end. This covers both technical design and working with other engineers to develop needed components.
• Ability to use AI coding agents in the delivery workflow.
• Excellent verbal and written communication skills. Collaborating on the internet is hard. We try to be supportive, empathetic, and trusting in all of our interactions. And we expect that from everyone too.

Bonus Points:

• Experience as a user of the Elastic Stack.

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Security & Privacy Responsibilities: Take ownership of protecting the confidentiality, integrity, and availability of organizational data and systems by following applicable privacy and security policies, standards, and procedures. Ensure that all individual contributions follow Elastic’s Secure Software Development Framework (SSDF). Proactively participate in mandatory role-based training to ensure personal technical execution consistently aligns with the highest standards of data protection, data privacy, and system resilience.

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Family and Medical Leave Act (FMLA) Poster

Employee Polygraph Protection Act (EPPA) Poster

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.