Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s KYC Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The KYC Operations & Business Analyst is an intermediate-level position responsible for providing comprehensive analytical, reporting, and presentation support to the Know Your Client (KYC) management team. This role is critical in enabling effective communication and operational oversight for the dedicated internal KYC program at Citi, particularly through robust data analysis.

What you’ll do

• Conduct data analysis using sophisticated Excel functionalities to extract meaningful insights from human capital data, population statistics, and operational performance metrics.

• Design, create, and deliver high-impact presentations for various site-wide forums, including townhalls and leadership reviews, ensuring clear, concise, and visually engaging communication.

• Oversee and manage critical population datasets, ensuring data accuracy, integrity, and accessibility for reporting and analytical purposes.

• Prepare comprehensive reports and dashboards that summarize key performance indicators, operational trends, and project statuses for KYC management.

• Provide essential business office support, assisting with governance documentation and ad-hoc requests to ensure smooth operations within the KYC function.

What we’ll need from you

• 2-5 Years Related Experience

• Bachelor's degree/University degree or equivalent experience.

• Experience using MS Office Suite (including Excel and PowerPoint)

• Ability to work independently with limited supervision

• Strong communication, interpersonal skills, and attention to detail

• Experience in data management and/or operations

• Bachelor's degree/University degree or equivalent experience

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave) 

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources 

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

#LI-KG1

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Primary Location Full Time Salary Range:

zł85,870.00 - zł135,730.00

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.